Security Information Specialist, Law Enforcement Information Program

The Amazon Security team is searching for a motivated individual to assist the Law Enforcement Information Program with processing information and data requests received from law enforcement. You will be responsible for working closely with the Legal Department to respond to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies located in the EU, US, and worldwide. We are seeking a talented individual who can contribute to this critical function as the company continues to grow and scale around the world.

Your principal duty is to help make sure that requests are processed accurately, professionally and, expeditiously, all while ensuring the privacy and security of business and customer information in accordance with applicable laws and with AS's internal policies and procedures. This role requires high judgment, and experience dealing with challenging and ambiguous situations.

This role requires a strong ability to operate asynchronously: Because law enforcement requests are global in scope, you must be able to interface effectively with the attorneys and other technical and non-technical personnel, many of whom will be globally distributed. The team itself is also globally distributed; ideal candidates are those who can excel at independent, team-centric operations.

Key job responsibilities
- Evaluate and respond accurately to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with applicable laws and with Amazon Security' various policies and procedures
- Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request
- Communicate verbally and in writing with the attorneys and other internal partners, service teams and stakeholders
- Coordinate with multi-team partners to resolve requests and improve policy, procedures, and tooling
- Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests
- Assist with the delivery of program metrics and provide input for metrics improvement and overall program process improvement initiatives
- Identify and develop solutions that drive efficiency gains, reduce pain-points and delays, or reduce manual effort in completing team priorities and workstreams. This may include basic scripting (e.g., Python), GenAI use, or similar tools and platforms.

About the team
About Amazon Security

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- Bachelor's degree, or experience in a relevant field
- Experience in making and/or responding to law enforcement requests
- cloud certification like AWS Cloud Practitioner or AWS Solutions Architect - Associate
- This role requires you to be a national of an EU member state

Preferred Qualifications

- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analy