Control Room Operative

Clearway Technology is a leading NSI Gold Accredited monitoring centre, dedicated to providing top-tier security services. We are currently expanding our team and are looking for dynamic individual to join us as Control Room Operative. 

No experience necessary: Clearway Technology are committed to providing the necessary training and support to help you excel in your role. 

Working Hours: 4 days on, 4 days off - 12-hour shifts comprising of both days and nights from 6 am to 6 pm and 6 pm to 6 am on a 4 on 4 off rotational basis. Overtime opportunities are also available. 

Purpose of the Role 

You will play a crucial role in our state-of-the-art monitoring centre. You will be responsible for monitoring and responding to security alarms and incidents, ensuring the safety and security of our clients' assets and properties, along with answering incoming phone calls and providing excellent customer service.  

Key Responsibilities

Responsibilities include but are not limited to:

• Proactive Monitoring: Actively monitor incoming CCTV, Intruder, and Fire Alarms to ensure timely and appropriate responses. 

• Answering Incoming Phone Calls: Handle incoming phone calls with professionalism and efficiency. 

• Providing excellent customer service to clients. 

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