Senior Manager, Workforce Planning

LA28 does not provide relocation assistance.

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LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Manager, Workforce Planning:

The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce for the LA28 Olympic and Paralympic Games. Under the guidance of the Head of Workforce Planning, this role will gather and develop strategic workforce planning information, aligned with the organization’s lifecycle headcount needs, ensuring appropriate characterization and seamless coordination across Paid Staff, Volunteer, and Contractor workforce groups.

This role will collaborate across Functional Areas (FA’s) to support the creation of an integrated workforce strategy, including the development and implementation of workforce plans that align with the operational and system requirements as we move towards Games Time. Additionally, they will play a key part in support of workforce risk management and change control to ensure a successful and efficient workforce model leading into the Games.

Key Responsibilities:

• Lead and coordinate end-to-end workforce planning activities across assigned Functional Areas, ensuring alignment with organizational timelines, milestones, and strategic objectives.

• Manage the development, tracking, and governance of workforce planning timelines, deliverables, and change management processes.

• Manage the end-to-end workforce planning data process, including data collection, validation, consolidation, and reporting.

• Develop and maintain detailed volunteer headcount planning models, ensuring alignment with operational requirements and benchmarking where applicable.

• Coordinate the planning and forecasting of volunteer workforce requirements, including role definitions, volumes, and deployment strategies across venues and Functional Areas.

• Coordinate with Volunteer Program teams to align workforce plans with recruitment, training, and operational delivery strategies.

• Produce regular and ad-hoc reports, dashboards, and analysis to support decision-making, translating complex data into clear and actionable insights.

• Managethe design and development of workforce scheduling and rostering models for both paid staff and volunteers, aligned with operational requirements and labor constraints.

• Translate workforce plans into shift-based deployment models, ensuring efficient coverage, productivity, and cost optimization.

• Collaborate with Functional Areas to validate scheduling assumptions and ensure operational feasibility during Games Time.

• Contribute to the development of scheduling tools, frameworks, and data structures to support large-scale workforce deployment. Perform cross-referencing and validation of workforce data across multiple systems (e.g., planning tools, finance systems, HR systems) to ensure consistency and data integrity.

• Maintain and improve workforce planning templates, data structures, and reporting formats to ensure standardization across the organization.

• Manage the administration of workforce planning change requests, ensuring updates are accurately reflected in datasets and reports.

• Manage the engagement with Functional Areas to gather inputs, validate workforce data, and support planning activities through structured analysis.

• Maintain accurate workforce data to support operational planning across key areas such as Transport, Food & Beverage, Uniforms, Accreditation, Event Management, and Accommodation.

• Manage the rollout of workforce planning cycles (Annual and Games Time), ensuring data quality and reporting consistency.

• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Background & Requirements:

• Minimum 7+ years proven experience in workforce planning, operations, and integration within major events, sports, entertainment, or large-scale organizations.

• Experience leading cross-functional workforce strategies for paid staff, volunteers, and contractors.

• Strong background in workforce technology systems.

• Demonstrated ability to develop and execute large-scale workforce plans.

• Previous experience working on Olympic, Paralympic, or major global events is highly desirable.

Expectations:

• Skills & Tags

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