About the role
GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg
You are a Product Manager delivering MSF’s Case Central platform, which aims to empower caseworkers to deliver holistic, coordinated and efficient support – driving better client and family outcomes. You own product outcomes, prioritisation and cross-domain trade-offs, with the aim to deliver measurable impact with a product that serves multiple divisions across MSF.
Responsibilities:
- Strategy & Outcomes: Set product strategy and OKRs aligned to MSF and sector outcomes for your squad; translate needs into a sequenced and measurable roadmap.
- Prioritisation & Decision-Making: Own backlog prioritisation across domains; make and communicate clear trade-offs with documented rationale.
- Delivery Partnership: Partner Business/Engineering/Design to deliver iteratively; manage dependencies; and collaborate closely.
- Market and Customer Research: Conduct thorough market analysis and customer research to identify needs, trends, and opportunities. Utilize insights to inform product development and positioning.
- User Advocacy: Act as the voice of the user within the organization. Ensure that user needs and feedback are integrated into product planning and development.
- Adoption & Change: Work closely with CM team to plan rollout readiness (training, comms, support, feedback loops) and improve adoption across divisions and sector partners.
- Metrics, Risk & Governance: Ensure instrumentation and dashboards for adoption/efficiency/quality; proactively manage risks (privacy/security, data quality, operational readiness).
Requirements:
- 4+ years of product management experience with evidence of shipping outcomes and leading cross functional teams
- Bachelor’s degree in Computer Science, Business, Engineering, or a related field
- Strong product craft: Discovery, Prioritisation, Metrics, Data-Driven, Stakeholder influence
- Strong sense of ownership and accountability
- Excellent in stakeholder management and communication
- Nice-to-have: Experience in case management/workflow systems, Salesforce platform experience
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers
Aplyr's read
Govtech is at the forefront of integrating technology into public services, attracting professionals passionate about improving government efficiency through innovative solutions.
What's promising
- •Govtech offers opportunities to work on impactful projects that directly enhance public services.
- •The company is involved in diverse sectors, from health promotion to waste management.
- •Govtech provides a platform for tech professionals to contribute to meaningful societal change.
What to watch
- •Navigating government bureaucracy can slow down project implementation and innovation.
- •Limited public information about employee satisfaction and company culture.
- •Potential for political influences to affect project priorities and funding.
Why Govtech
- •Govtech focuses exclusively on the intersection of technology and public service.
- •The company collaborates with various government agencies, offering diverse project experiences.
- •Govtech is uniquely positioned to drive digital transformation within the public sector.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Govtech
Government Technology provides news, analysis, and resources for government leaders and technology professionals, focusing on how technology can improve public service.
