About the role
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
JUNIOR TEAM LEAD- ACCOUNT PAYABLEYour role and responsibilities:
We are seeking an experienced the Accounts Payable Customer Service Non-Voice Support role involves managing and resolving accounts payable inquiries through digital communication channels such as email and ServiceNow Tool. This position requires strong written communication skills and a keen attention to detail to ensure accurate and timely resolution of issues.
The work model for the role is: #LI-Onsite
This role is contributing to the Finance Services business Account Payable division in Bangalore, India.
You will be mainly accountable for:
Respond to inquiries: Handle customer inquiries related to accounts payable through email and chat.
Resolve issues: Investigate and resolve issues related to invoices, payments, and purchase orders.
Maintain records: Keep accurate records of customer interactions and transactions.
Collaborate: Work with other departments to resolve complex issues and improve processes.
Follow-up: Provide timely follow-up to customer queries and ensure satisfaction.
Reporting: Prepare and maintain reports related to accounts payable activities.
Qualifications for the role:
Education: A degree in accounting, finance, or a related field is preferred.
Experience: Previous experience in accounts payable or customer service is a plus.
Skills:
Strong written communication skills.
Proficiency in email and chat communication tools.
Familiarity with accounts payable systems and processes.
Ability to type quickly and accurately.
Excellent problem-solving abilities.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks simultaneously.
Technical: Proficiency in MS Excel and Accounting ERP tools.
Knowledge: Understanding of general accounting principles and accounts payable practices.
Interpersonal: Ability to work in a team-oriented environment and collaborate effectively with colleagues.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
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View current job openings and apply at: https://careers.abb/global/en/home
For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning
Aplyr's read
ABB blends cutting-edge robotics and automation with a commitment to sustainability, attracting tech-driven professionals eager to shape the future of industry.
What's promising
- •ABB is a leader in industrial automation, offering robust career growth in a future-focused sector.
- •The company's commitment to sustainability aligns with global environmental priorities, appealing to eco-conscious professionals.
- •ABB's diverse roles, from engineering to legal services, provide varied career paths.
What to watch
- •The complexity of ABB's global operations may lead to bureaucratic challenges.
- •Frequent restructuring can create uncertainty about job stability.
- •Limited public information about work-life balance at ABB.
Why ABB
- •ABB's integration of robotics with electrification is a key differentiator in industrial innovation.
- •The company's global presence offers international career opportunities and exposure.
- •ABB's focus on sustainable solutions differentiates it from traditional industrial firms.
Aplyr’s read is generated by AI from public sources. Was it useful?
About ABB
ABB is a global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The company operates in robotics, automation, and electrification.
