About the role
The Role
We are looking for a Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This is a senior leadership position for someone who combines deep technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team.
You will own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity. This graph is the reasoning backbone of the platform, powering next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows. In this role, you will set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation.
Aplyr's read
Outreach is a sales engagement powerhouse, attracting talent in AI, security, and global account management to drive sales productivity and innovation.
What's promising
- •Outreach integrates automation and data insights to boost sales team efficiency.
- •The company is expanding globally, with recent hires in Prague and EMEA.
- •Strong focus on AI and security, with roles in intelligence tooling and corporate security.
What to watch
- •Highly competitive industry with numerous similar sales engagement platforms.
- •Rapid expansion may strain resources and affect company culture.
- •Dependence on technology means vulnerability to software issues and cyber threats.
Why Outreach
- •Outreach's emphasis on conversation intelligence sets it apart in sales tech.
- •Investment in AI-driven knowledge graphs highlights a commitment to cutting-edge technology.
- •Global hiring strategy indicates a focus on diverse and international perspectives.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Outreach
Outreach is a leading sales engagement platform that helps sales teams improve their productivity and effectiveness through automation and data-driven insights. By streamlining communication and engagement processes, Outreach enables organizations to close deals faster and enhance their overall sales performance.
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