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Verified active · 13h ago

Director of Applied Science and Engineering - Knowledge Graphs & AI

OutreachOutreach·Sales Technology

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~6 min

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61 days

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About the role

About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

The Role

We are looking for a Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This is a senior leadership position for someone who combines deep technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team.

You will own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity. This graph is the reasoning backbone of the platform, powering next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows. In this role, you will set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation.

Skills & Tags

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Aplyr's read

Outreach is a sales engagement powerhouse, attracting talent in AI, security, and global account management to drive sales productivity and innovation.

Synthesized from recent postings & public sources

What's promising

  • Outreach integrates automation and data insights to boost sales team efficiency.
  • The company is expanding globally, with recent hires in Prague and EMEA.
  • Strong focus on AI and security, with roles in intelligence tooling and corporate security.

What to watch

  • Highly competitive industry with numerous similar sales engagement platforms.
  • Rapid expansion may strain resources and affect company culture.
  • Dependence on technology means vulnerability to software issues and cyber threats.

Why Outreach

  • Outreach's emphasis on conversation intelligence sets it apart in sales tech.
  • Investment in AI-driven knowledge graphs highlights a commitment to cutting-edge technology.
  • Global hiring strategy indicates a focus on diverse and international perspectives.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Outreach

Outreach is a leading sales engagement platform that helps sales teams improve their productivity and effectiveness through automation and data-driven insights. By streamlining communication and engagement processes, Outreach enables organizations to close deals faster and enhance their overall sales performance.

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