Strategic Account Development Executive - Marketplace

About the Team

On the Outside Account Development team, we expand on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about each merchant’s business and growth goals and build a path to increased revenue, stronger operational performance, and long-term ROI — all while accommodating the diverse and rapidly evolving needs of our partners.

About the Role

We're looking for outside sales executives to join us as Strategic Account Development Executives. In this role, you’ll connect existing merchant partners with new and powerful tools across DoorDash Marketplace, our flagship suite of products that helps merchants get discovered, drive orders, optimize operations, and grow sustainably.

You will ensure partnership terms make sense for both DoorDash and the merchant while driving adoption of high-impact Marketplace solutions — including menu optimization, promotions, Sponsored Listings, Offers, store page enhancements, and additional merchandising tools that improve conversion. You will ensure sustained success and increased sales across your book of business. You will report to the Manager of Strategic Account Development in our Outside Sales organization. Once our offices reopen, we expect this role to be flexible with some time in-office (1–2 days/week), in the field (up to 50%), and working from home.

Historical performance including but not limited to attainment and optimization will be considered during the selection process.

You're excited about this opportunity because you will…

Drive Growth Through DoorDash Marketplace Products

• Educate merchants on the full range of DoorDash Marketplace products, including:
• Marketplace storefront & ordering experience
  Showcase how DoorDash drives demand through a high-intent customer base, easy ordering, and visibility across our consumer app and web.
• Marketing & Merchandising tools
  Promote adoption of Sponsored Listings, Offers, Promotions, and DashPass strategies to improve conversion, increase order volume, and expand customer reach.
• Menu & store page optimization
  Help merchants improve their presence on Marketplace through photo enhancements, menu structure, item descriptions, and feature adoption to increase search ranking and customer engagement.
• Operational tools & insights
  Guide merchants on tools that improve store performance, from prep-time accuracy and store hours to order batching, store-level analytics, and actionable reporting.
• Merchant success programs
  Connect partners to platform features like reviews management and customer engagement tools to retain customers and improve satisfaction.

Expand and Develop Strategic Partnerships

• Run your end-to-end sales process with advanced discovery, consultative selling, and complex pipeline management.
• Excite existing accounts about the potential to grow revenue share through Marketplace optimizations and adoption of new platform features.
• Engage with strategic decision makers (C-suite, VPs, owners) and use data to tell a compelling story around Marketplace performance and opportunity.
• Close partners on upgrades, upsells, and cross-sells across Marketplace, including marketing packages, merchandising visibility, and operational enhancements.
• Use internal data and unit economics to forecast revenue g