Lead Producer, Customer Journeys and Marketing

Confirmed live in the last 24 hours

Apple

Culver City

On-site

Posted March 30, 2026

Job Description

Summary

At Apple great ideas have a way of becoming great products, services, and customer experiences. We are seeking a dynamic Lead Producer to oversee the Customer Journeys and Marketing Producer teams to drive campaign readiness and facilitate the creation of on and off device messaging for customer acquisition, awareness, and retention campaigns initially for Apple Creator Studio. In this role, you will be overseeing the planning, budgeting, execution, and delivery of a wide range of marketing assets for on and off platform marketing placements. This role will be a key partner with the Customer Journeys design team, Line-of-Business marketing teams, and cross-functional marketing partners to define campaign requirements, clarify strategic deliverables, build leadership consensus, lead design reviews, and ensure a clean handoff of the final assets to partner teams.

Description

Innovation, efficiency and adaptability are traits that are at the heart of Apple and the work that we do. This role will be focused campaign go-to-market readiness as well as on-platform asset design and development. The ideal candidate will have a passion for strategic collaboration, a love for promoting project management best practices, and an innate drive to build synergy across the Services Marketing organization. Key skills for success in the role include building clear project plans, guiding teams through project change management, mitigating project risk, communicating project updates clearly and concisely, and the ability to creatively problem solve throughout the campaign lifecycle. This is a fast-paced results-oriented team focused on delivering high visibility campaign work to drive our Services business. This position works closely with many other creative teams and will be an advocate for consistency of messaging across all marketing channels.

Minimum Qualifications

7+ years as a Producer or Marketing Project Manager (in-house or digital creative agency experience preferred) Experience leading and driving consumer-facing marketing initiatives and campaigns from concept to customer launch Thorough understanding of digital campaign ideation, execution and delivery processes Proven ability to meet deadlines and drive results while overseeing and juggling multiple projects and priorities Able to integrate marketing, design, business/product, HI/UI, engineering and stakeholder teams to clarify project requirements and build out project plans to ensure a smooth delivery process Keen ability to grasp complexity quickly, focus on key issues, while adapting to constant change Meticulous attention to detail Excellent written and verbal communication skills

Preferred Qualifications

A passion for Apple, its products, its customers, and creativity apps 5+ years managing a team or contingent workers Proficient in Keynote and standard collaborative project management software (Wrike, Airtable, Box, Slack, etc…)

marketing