Financial Aid Support Officer

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

The Financial Aid Support Officer is responsible for the receipt of all direct loan and pell funding disbursed to Full Sail University. This person must distinguish between students who are eligible for funding and those who are not, to stay in compliance with federal regulations.

Essential Duties and Responsibilities:

• Create and process Direct Loan batches and rejects
• Create and process Pell batches and rejects
• Maintain a report of approved batches
• Troubleshoot current batches
• Import ISIRs every morning
• Complete Plus application reports daily and scholarship reporting weekly
• Import SAIG responses
• COD manual entries
• Maintain appropriate sections of the Training Manual
• Cross-train and back up all other Funds Team responsibilities

Other Responsibilities:

• Adhere to policies and procedures of Full Sail University
• Maintain strict confidentiality of company and personnel information
• Adhere to company attendance standards
• Performs other duties, as assigned

Supervisory Responsibilities:

• None

Competencies:

• Excellent analytical  skills
• Excellent verbal and communication skills
• Detail oriented; accuracy of utmost importance
• Ability to work independently and manage timelines in a deadline driven environment
• COD experience, a plus

Education and/or Experience:

• Bachelors degree and a minimum of 2 years of financial aid experience or an equivalent combination of education and experience required.

Certificates, Licenses, Registrations:

• None

Computer/Equipment Skills:

• Proficiency using software programs such as MS Word, PowerPoint, Excel and Outlook

Environmental Factors/Physical Demands:
Work is performed in an office environment.  The employee must be able to access, input and retrieve information from the computer system.  May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.  Must be able to work normal business hours 8:30 to 5:30; some overtime and weekends may be required.  This position is based on Full Sail University’s campus in Winter Park, Florida and can be performed on a hybrid basis to work from home and from campus. Full Sail management reserves the right to end hybrid positions at any time and require employees to work from campus permanently. Full Sail is an Equal Opportunity Employer.

Full Sail is an Equal Opportunity Employer.