About the role
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Birthday leave to celebrate your special day!
Subsidised private health insurance (following successful probation completion)
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Shared rental accommodation available (including WIFI and Electricity)
How You'll Shine
The Guest Service Generalist at The Sebel Pinnacle Valley Resort is responsible for completing daily Front Office, Food & Beverage, Housekeeping, Maintenance and Ski Shop functions. This role is responsible for ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.
Multiple full time and casual positions are available within the Front Office, Food & Beverage Department, Housekeeping and Ski Shop to support our busy Resort. If you are an all-rounder apply now!
Responsibilities include, but are not limited to:
Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures
Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
Housekeeping functions such as cleaning & maintaining guest accommodation
Food & Beverage functions such as preparing and serving Food & Beverages.
Ski shop attendant duties including supporting retail services, providing advice and assisting with fitting of ski equipment.
Achievement of monthly sales targets for the ski shop.
Design and create a small café-style menu
Manage food preparation and presentation
Provide excellent front-of-house service
Work independently and lead all aspects of café operations
Maintenance functions such as maintaining guest accommodation and common areas
What You'll Bring
Previous experience within a similar hotel position is desirable, but not essential
No experience or qualifications required
Fluency in English (written and verbal)
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
Ability to work a flexible roster, including weekends, evenings and school holiday period
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
Aplyr's read
Wyndham Hotels & Resorts is a global leader in hospitality, known for its extensive brand portfolio and diverse career opportunities across various market segments.
What's promising
- •Wyndham offers a wide range of roles, from entry-level to management, providing numerous career advancement opportunities.
- •The company has a global presence, allowing for potential international career moves and exposure.
- •Wyndham's diverse brand portfolio caters to various market segments, enhancing job stability and growth.
What to watch
- •The hospitality industry can be susceptible to economic downturns, affecting job security.
- •High turnover rates are common in hospitality roles, potentially impacting team dynamics.
- •Some roles may require relocation, which may not suit all candidates.
Why Wyndham Hotels
- •Wyndham is one of the largest hotel franchisors, offering unique insights into franchise operations.
- •The company provides diverse brand experiences, from luxury to budget, under one corporate umbrella.
- •Wyndham's global footprint offers employees exposure to different cultures and market practices.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Wyndham Hotels
Wyndham Hotels & Resorts is one of the world's largest hotel franchisors, offering a diverse portfolio of hotel brands across various market segments.