Specialist, Inside Sales & Service

Confirmed live in the last 24 hours

Scout Motors

Charlotte, North Carolina, United States

Remote

Posted April 5, 2026

Job Description

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Develop and execute a comprehensive inside sales plan to convert reservation holders and leads into confirmed vehicle orders in the lead-up to start of production and delivery.
Partner closely with Digital Products and external vendors to define requirements and build the necessary tools, systems, and workflows for end‑to‑end sales pipeline management.
Support the creation of a high‑performing inside sales and service function, contributing to processes, playbooks, and performance standards that deliver a seamless customer experience.
Engage directly with prospective customers to understand their needs, communicate product features, and guide them through the ordering process.
Provide feedback from customers and the sales and service pipeline to cross‑functional teams including Product, Delivery, Marketing, and Operations to improve tools, messaging, and journey design.
Track, analyze, and report on key funnel metrics to optimize conversion, sales efficiency, and service engagement.
Contribute to a customer‑first culture that reflects Scout’s values and elevates the ownership experience.
Represent Inside Sales & Service in cross-functional discussions related to customer readiness, order management, and reservation strategy.

Location & Travel Expectations:

This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
This role requires daily attendance in the office, with regular in-person meetings and events.
Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

5+ years of sales leadership experience, preferably with time spent managing or contributing to an inside sales organization within automotive, consumer tech, industrial equipment, or similar industries.
Demonstrated success driving sales conversions through structured inside sales processes.
Customer-first mindset with the ability to build trust, understand needs, and guide customers through complex transactions.
Knowledge of the EV landscape, direct-to-consumer retail models, and emerging trends in digital vehicle

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