Customer Order Support Specialist

Are you a self-driven professional who works well independently and as a team player?

Deciding on a new career within Valmet can be an exciting prospect.  Every day there are teams of Valmet employees around the world who share the feeling of achieving something great – that feeling when everything works together.  Apply your expertise in new ways to continue on the path of growth as a Customer Order Support Specialist.

The Customer Order Support Specialist supports the Accounting and Operations Support Manager.  Daily activities include order entry, customer support and problem solving.

Responsibilities:

Enter and manage customer orders received via email, telephone, fax or other online Metso systems.

Provide customer order support via email and telephone

Works with Logistics or Customer Service to assist with customer needs or paperwork preparation

Raises customer concerns to appropriate department with possible assist with resolution

Coordinates with Customer Service on warranty orders

Manage office supply inventory

Skills Needed:

Strong computer skills (Microsoft Office a must)

Good organizational skills with the ability to adapt quickly to changes

Strong customer support skills

Ability to work as part of a team in a fast-paced environment

We Offer

We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting with opportunities for continual growth. We're looking for team-oriented people with a willingness to learn and contribute to our customers’ success. This includes a generous wage starting between $27.00-$37.00 hourly* and benefits package that offers a 401k with company match as well as company funded pension.

*Salary range is intended to provide a general guideline. Actual compensation will be determined based on market data, internal equity, and candidate credentials.”

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online.

Where everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.

Join the team! www.valmet.com/careersna 

Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.

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