HR Service Delivery New Associate

Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Responsibilities:- 1. Read, understand and analyze client process as per the business rules. 2. Execute the process accurately and timely as a hands on processor. 3. Escalate issues and seek advice when faced with complex issues/problems. 4. Participate in client conference calls and understand the process change. 5. Ensure LWI’s are followed and updated regularly and train the team members on process updates. 6. Understand “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. 7. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 8. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. 9. Update process metrics on daily basis and maintain MIS.
What are we looking for? 12. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. 10. Always demonstrate the highest level of customer service. 11. Pay close attention to detail and follow through to resolve any outstanding issues.
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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