Manager, Automation Developer

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

MANAGER, AUTOMATION DEVELOPER

Transformation Execution Office

Summary

This role requires a forward-thinking approach to applying emerging digital capabilities that drive business value, growth, and productivity across client and employee experiences. The position will lead automation and emerging technology initiatives, including research, development, incubation, and adoption of next-generation digital transformation solutions such as RPA, Xceptor, Alteryx, Duco, OCR, Power BI, AI/ML.

The Manager will oversee all aspects of deploying and supporting Automation Center of Excellence (CoE) solutions. Responsibilities include directing, leading, and managing tactical solutions related to implementation and support, including day-to-day oversight of the team. The role is accountable for delivering solutions that meet or exceed internal and external business requirements.

Additional responsibilities include stakeholder management, project management, people leadership, process improvement, metrics, and accountability. This role ensures services are delivered efficiently, cost-effectively, and with high quality. It also involves resource and workload analysis to prioritize and assign projects and support requests effectively.

Major Duties

• Define and manage multiple phases of major projects for business areas, including resource planning, test strategies, and cost-benefit analysis.
• Oversee project activities, monitor progress, and provide status reports.
• Collaborate with technology, product management, and operations to implement solutions that enhance services, create new deliverables, or improve processes.
• Facilitate change management through training and communication.
• Review existing procedures and recommend automation or process improvements; design new procedures where appropriate.
• Prepare detailed system specifications for proposed automated processes and enhancements.
• Maintain project schedules and adjust tasks as needed to ensure timely completion.
• Act as a seasoned multi-disciplinary expert with extensive technical and business knowledge.
• Provide a cross-functional perspective to improve efficiency, effectiveness, and productivity.
• Collaborate with senior stakeholders across business units to align automation initiatives with strategic priorities.
• Define and track KPIs for automation initiatives, including ROI, and process efficiency gains.
• Drive automation strategy to deliver measurable business outcomes, including cost optimization, operational efficiency, and enhanced client experience.

Knowledge & Skills

• Strong consultative, analytical, and problem-solving skills with the ability to work effectively with clients, vendors, and IT teams.
• Excellent communication, teamwork, and interpersonal skills.
• Knowledge of application design and programming techniques to develop conceptual business models and system designs.
• Leadership and organizational skills to set goals, manage teams, and motivate toward objectives.
• Proficiency in project management tools and techniques, including brainstorming, decision-making, conflict resolution, and scheduling.
• Ability to develop knowledge-sharing materials and conduct training sessions for stakeholders.
• Ensure automation solutions adhere to regulatory, security, and compliance standards across all deployments

Experience

• 12+ years of experience in Financial Services, Banking, or Technology, with 4+ years in digital transformation and emerging technologies.
• Proven experience in business process improvement and project management; PMP certification is mandatory.
• Experience managing cross-functional teams in a matrix environment with competing priorities.
• Demonstrated ability to implement change in complex organizations.
• Strong people management skills, including team development, succession planning, and coaching.

Eligibility for Internal Partner

• 3 years as a Team Leader to move as a Section Manager currently at an Officer level.
• 24 months as a Consultant to move as a Senior Consultant. Movement within Senior Consultant and Section Manager is applicable if they have prior 36 months of people management experience.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.