Head of Sport CRM at Medier

About the role

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

The Head of Sport CRM is responsible for leading and scaling CRM strategy across 50+ sports projects. This role oversees a cross-functional team, drives customer engagement and retention initiatives, and ensures best-in-class CRM performance across all sports verticals. The position requires strong leadership, strategic thinking, and close collaboration with product, marketing, and analytics teams to support business growth.

Responsibilities
• Lead and oversee CRM strategy across 50+ sports-related projects.
• Manage, mentor, and scale a high-performing CRM team.
• Define and implement CRM best practices to drive customer engagement, retention, and lifetime value.
• Collaborate closely with Marketing, Product, Analytics, and Technology teams to align CRM initiatives with business goals.
• Monitor CRM performance, set KPIs, and ensure continuous optimization across all sports verticals.

Requirements
• 3+ years of experience in a Head / Lead-level CRM or similar leadership role.
• Proven experience in the Sports industry or sports-related digital products.
• Strong leadership and people management skills.
• Strategic mindset with hands-on experience in CRM platforms and lifecycle marketing.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

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Skills & Tags

go ai data analytics product marketing

Aplyr's read

Medier is a digital media innovator, attracting diverse talent for roles in CRM, content management, and social media across multiple global locations.
Synthesized from recent postings & public sources

What's promising

•Medier offers diverse global roles, enhancing international career opportunities.
•The company focuses on innovative digital media solutions, appealing to tech-savvy professionals.
•Medier's investment in CRM and social media roles indicates growth in customer engagement strategies.

What to watch

•Frequent relocations may be challenging for candidates with strong local ties.
•Limited public information about Medier's financial stability and long-term growth prospects.
•Potential high competition for roles due to diverse global hiring.

Why Medier

•Medier's specialization in digital media solutions sets it apart in the tech industry.
•The company offers relocation opportunities, promoting cultural and professional diversity.
•Medier's focus on CRM and gamification highlights its commitment to innovative customer engagement.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Medier

Medier

medier.com

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Medier Pty Ltd is a technology company specializing in digital media solutions, providing innovative tools and services for content creation and distribution.