Business Solutions Architect: Sales Operations

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters — at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.

You will act as a strategic partner to the Sales organization, working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.

In the near term, you will lead high-impact initiatives focused on improving sales productivity, deal velocity, and pipeline visibility, including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.

A key aspect of this role is close collaboration with IT and Engineering teams, where you will drive rapid prototyping of ideas, validate solutions with stakeholders, and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to: Director, Business Solutions
Direct Reports: None (with informal mentorship expectations)

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
• Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
• Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
• Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
• Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
• Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
• Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
• Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.