About the role

Job Description

エンジニアによる化学分析機器の据付、点検、修理等の作業報告書番号の発番

エンジニアからの連絡を受けて修理見積書を作成し、販売店・お客様に提出

点検、修理作業などに必要な部品の手配とお客様のニーズに応じた発送手続き

国内および海外の倉庫における部品の在庫を確認。作業日と納期を考慮して手配し、入庫状況を確認。納期状況によって早急な出荷をエスカレーション。

部品の発送のみで修理が完了する場合、お客様にコンタクトして修理完了を確認し、作業報告書番号をクローズ

専門分野内の直接的な問題、課題を解決

複雑な顧客サービス案件に対するアプローチを決定

エントリーレベルのメンバーに対するバディ

同部署のスケジュールコーディネータのバックアップ

Qualifications

PCによる業務系システム操作

Microsoft Office系ソフト操作

コミュニケーション(日本語・英語)　TOEIC500点程度

顧客第一主義のマインド

電話対応

プロジェクトへの参加および1～3年の経験

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Aplyr's read

Agilent Technologies excels in life sciences and diagnostics, attracting professionals skilled in engineering, software, and scientific research.
Synthesized from recent postings & public sources

What's promising

•Agilent is a leader in life sciences and diagnostics, offering cutting-edge technology.
•The company invests heavily in R&D, driving innovation in laboratory solutions.
•Agilent's global presence provides diverse career opportunities in various regions.

What to watch

•Highly competitive industry may pressure Agilent to continuously innovate.
•Fluctuations in global markets can impact financial stability and growth.
•Complex product lines require specialized knowledge, limiting entry-level opportunities.

Why Agilent Technologies

•Agilent integrates advanced technology with scientific expertise for comprehensive lab solutions.
•The company offers a unique portfolio in applied chemical markets.
•Agilent's strong focus on diagnostics differentiates it from competitors in life sciences.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Agilent Technologies

Agilent Technologies

agilent.com

View company

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets, providing instruments, software, services, and consumables for laboratories.