Bilingual Customer Care Representative ( FR/ENG)

Confirmed live in the last 24 hours

EQ Bank

Toronto

On-site

Posted April 21, 2026

Job Description

Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Security & Marketing teams.

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