Provider Engagement Communications & Training Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Manage provider communications and training activities for assigned business unit. Provide strategic solutions to business needs to include individual and group training needs while complying with state regulatory, contractual, and deliverable requirements.

• Manage the writing, design and production of provider newsletters, provider educational materials, Provider Network Management Plans, manuals, and website content while adhering to Corporate style guides and complying with state-mandated regulations
• Serve as liaison between Corporate Marketing & Communications and other business units, adhering to company standards and the review and approval process
• Review and audit provider communications and training material for accuracy. Develop training schedules and regularly evaluate core competencies associated with training initiatives
• Review and revise policies, procedures and/or work processes to ensue development and adherence to best practices by the provider network management departments
• Develop and administer role-based training programs, including the development of training material such as desktops, live demonstrations, FAQs, document templates, multimedia visual aids, video tutorials, and reference libraries to employ technologies and enhance training development programs specific to all provider network management departments
• Manage client relationship management software and department inboxes, attend corporate training relevant to all provider network management departments and other duties as assigned

Education and Experience: Bachelor's degree in a related field or equivalent experience. 5+ years of provider relations, communications, or training experience.

This position is remote with occasional travel to the Columbia, SC office.

Pay Range: $70,100.00 - $126,200.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act