Sr. Clinical Research Specialist

At Iterative Health, we are pioneering the application of powerful, proprietary artificial intelligence tools to the practice of cardiology and drug development.  We’ve set out to drastically improve clinical decision-making while meaningfully improving patient lives through better diagnosis, disease management, and treatment, leading to better health outcomes.

As the Senior Clinical Research Specialist I, you will report to the Head of Cardiology and Growth and work closely with the Director of Clinical Research (Cardiology), and work to integrate Iterative Health (IH) services and AI solutions at cardiology-based, clinical research sites throughout the US. This external-facing role will require strong communication, customer engagement and deep expertise in clinical research, in addition to a strong strategic skill set.  You’ll work directly with your portfolio of sites by using our standard methodology to assess their  current state. You’ll then work with your assigned sites to deliver customized training and day-to-day support that encourages research best practices, drives the adoption of IH services and products, and ensures our sites achieve their research goals. 

Key Responsibilities: 

• Demonstrate advanced knowledge of clinical research processes and tools, such as CTMS, pre-screening, and/or feasibility, and enhance these processes and outputs to effectively support our sites or internal teams. 
• Serve as a subject matter expert on clinical research workflows, in line with specific requirements of each protocol, optimized with Iterative  Health (IH) services and AI solutions
• Manage customer relationships with a high degree of professionalism and expertise ensuring timely responses, escalations of site issues, and building trust needed to help sites achieve IH goals
• Leverage IH solutions and services to help build best practice research sites, accelerate clinical trials, and build capacity at IH sites to execute high-quality clinical trials. 
• Deliver customized training for different clinical research user groups and devise process  maps/workflows, tools, and techniques to help sites incorporate IH services
• Travel to customer sites to support study site activation, drive patient screening, and  standby support for randomization activities 
• Collect, analyze, and communicate the voice of IH customer successes, concerns, and  product adoption issues/competency gaps and collaborate with IH cross-functional teams to  design and deliver solutions 
• Monitor personal and site goals and KPIs and flag areas where additional support or assistance is needed

Required skills: 

• BS/BA or higher degree. 
• Minimum 4 years of clinical research coordinator experience.  
• At least 8 years of experience with phase 2-4 pharma-sponsored clinical trials, including  study start-up, CDA, feasibility, regulatory/standard operating procedures, study  protocols, and regulations governing clinical research 
• Experience coordinating, evaluating, and following patients’ participation through clinical trials.
• Fluent in the use of Microsoft Office/Google Apps products. 
• Ability to navigate ambiguity and willingness to be flexible/adapt to changing work environments. 
• Desire to work with new tools and technology. 
• Ability to manage multiple projects, meet deadlines, and adjust priorities appropriately. ● Willingness to travel to customer sites (~30%) 

Preferred skills: 

• 5+ years as a Clinical Research Coordinator (CRC) working with ca