About the role

Aplyr's Quick Take

This role is focused on customer service within the automotive sector, involving logistics and communication with clients to ensure timely product delivery. You'll be managing ERP systems and addressing customer requirements, making it an individual contributor position that requires technical skills in logistics and software.

Good fit

Ideal candidates have a background in customer service or logistics, with experience in ERP systems and advanced Excel skills. Strong communication and teamwork abilities are essential, along with a proactive approach to problem-solving.

Worth noting

The role requires proficiency in both Spanish and business-level English, which may limit the applicant pool. Additionally, the emphasis on technical skills like SAP and Lean Manufacturing suggests a more specialized position than typical customer service roles.

Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Job Responsibilities:

REQUERIMIENTOS DEL PUESTO

Escolaridad: Licenciatura o Ingeniería (Deseable)

Idioma: Español, Inglés de Negocios; y otro

Experiencia: en servicio al cliente, control de producción, planeador de materiales,

analista de embarques.

Conocimientos: Garantizar la satisfacción del cliente, mediante la entrega de los productos de manera oportuna, administrando la comunicación efectiva y asegurando el cumplimiento de sus requerimientos logísticos.

Competencias Conductuales:

•Trabajo en equipo

•Comunicación efectiva

Competencias Técnicas:

•Manejo de Portales Web de Clientes automotrices y otras industrias.

•Excel avanzado

•ERP / EDI / SAP

•Lean Manufacturing / WCM

•Conocimientos básicos de Logística y comercio Exterior ( R.C.G.M.C.E)

•Core Tools

•MMOG/LE | ACL | LMPR

Principales tareas y responsabilidades:

•Entregar información en Portal de clientes antes de la fecha/hora indicada

•Revisión, seguimiento y mantenimiento diario de los sistemas de clientes

•Administrar, Crear y Actualizar sistema ERP

•Recepción de requerimientos, ingresarlos y comunicarlos a la organización.

•Administrar SAP (Releases, núm. de parte con PO, pesos, dimensiones, niveles de ing.)

•Disputar penalizaciones de los clientes y asegurar el SCORECARD

•Interactuar con involucrados en la solución de problemas de Embarques y/o Clientes

•Revisión de programas de embarques y cumplimiento hasta la entrega a destino final

•Dar instrucciones/Capacitaciones impartidas por cliente a personal interno relacionado

•Mediar la relación entre empresa-cliente, transportistas-Organización

•Revisión de entregas a clientes en Sistema y atención a requerimientos del cliente

•Requerir, a transportistas propios y de cliente, programación de acuerdo con ventanas

•Compartir Programa de Embarques y Ventanas a interesados

•Coordinar cualquier cambio de ingeniería, locaciones o alta, etc.

•Actualización de información con evidencia para Auditorías MMOG, ACL, LMPR, etc.

•Conocer portales de Empaque de los clientes y apoyar en actividades de escalamiento,

•Parametrización y desarrollo de los módulos del ERP que apliquen (ARCs, etc)

•Revisión de cuentas de Gastos de proveedores de transporte que apliquen.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type:

Regular / Permanent

Group:

Magna Exteriors

Aplyr's read

Magna International is a powerhouse in automotive manufacturing, attracting talent across engineering, logistics, and production with its global reach and innovative projects.
Synthesized from recent postings & public sources

What's promising

•Strong global presence with facilities in over 25 countries.
•Diverse product portfolio spanning automotive systems and contract manufacturing.
•Commitment to innovation with significant investment in R&D.

What to watch

•Highly competitive industry with pressure on margins.
•Dependence on automotive market cycles affects stability.
•Complex global operations can pose logistical challenges.

Why Magna International

•One of the few automotive suppliers offering complete vehicle assembly.
•Employee ownership model encourages a vested interest in company success.
•Extensive in-house capabilities from design to manufacturing.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Magna International

Magna International

magna.com

View company

Magna International is a leading global automotive supplier that designs, engineers, and manufactures a diverse range of automotive systems, assemblies, modules, and components, as well as provides contract manufacturing services.