GPS Associate Application Support Analyst

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

Responsible for offering support services (e.g., for software, hardware, end user devices, networks) and providing monitoring capabilities, ensuring continuous access to IT services and Live Cycle the End User.

YOUR CHALLENGE

GENERAL DESCRIPTION

At Julius Baer, we celebrate and value the individual qualities the candidates bring, enabling them to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth.

Our Global Products Solution (GPS) Technology team aims to strategically develop, strengthen and align the software engineering expertise and implement state of the art platforms covering Execution, Sales and Trading.

Join our GPS Associate Programme, a structured two-year development journey designed for ambitious early-career professionals aiming to build a technology career in private banking.

As part of the Technology team within Platform & Services in Singapore, you will embark on a dynamic 24-month programme combining rotational assignments, intensive training, mentorship and project and task responsibilities. Through hands-on experience and continuous learning, you will develop the skills, network, and business acumen necessary to transition into a permanent role as an Application Support Analyst within GPS upon successful completion.

KEY FEATURES AND ACCOUNTABILITIES

During the programme, you will rotate through 2 teams within GPS. You will have the opportunity to work directly with technologists and platform specialists to provide best-in-class support to our users across the region and contribute to building a more cohesive and efficient global support team within GPS.

Your challenge:

• Provide day-to-day application support for key business systems in trading and wealth management, focusing on providing best in class support to our front-office users

• Help investigate and document the root causes of common issues to support faster resolutions in the future

• Communicate clearly with users during incidents, keeping them informed and managing expectations

• Work effectively within local and global teams, collaborating closely and adhering to global IT support processes and service excellence standards

• Contribute to team efforts in reducing manual and repetitive tasks by identifying opportunities to automate routine support workflows

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

YOUR PROFILE

Professional and Technical

• Bachelor's or Master's degree in Computer Science, Engineering or related field.

• 2-4 years of professional experience (including internships).

• Experience of providing technology and business support across locations and application.

• Prior knowledge of financial products, trade lifecycle management, order execution and key wealth management operations—including pre-trade suitability checks and the investment advice process—is considered a strong advantage.

• Good understanding of development life cycles such as Agile Methodology.

• Good understanding of database design with confidence to write scripts and complex sql queries is desirable.

• Experience of technology stack used in a typical client server architecture, e.g Java, JavaEE, and web (HTML, JavaScript, CSS, etc) would be advantages.

Personal and Social

• Demonstrated entrepreneurial spirit - proactive, self-motivated, and comfortable at taking initiatives

• Strong analytical and conceptual thinking abilities, capable of processing complex information quickly

• Excellent interpersonal, communication, and presentation skills

• Service-oriented mindset with a dedication to excellence in client support

• Systematic, precise, and resilient working style - able to deliver quality results under tight deadlines

• Fluency in English, additional languages are an advantage

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.