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Sr. Associate I, Field Technical Service Engineering

AlconAlcon·Healthcare / Medical Devices

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Posted

11 days

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About the role

  • フィールドで営業・CASと協働し、サージカル機器の設置・点検・修理などのサービスを通して顧客満足度を向上させ、アルコンのビジネスを成長させる

  • 保守契約を獲得し、サージカル事業の売上に貢献するとともに、顧客へのサービス提供機会を増やし、アルコンロイヤル顧客を創出する

  • 技術力の向上、顧客対応力の向上に積極的に努める

  • レトロフィット、アップグレード業務を、戦略に則り、期日通りに完了させる

  • S-maxなどのシステムに正確な記録を入力し、顧客管理や業務管理を適切に行う

  • パーツ在庫の管理を適切に行う

  • コンプライアンスを遵守しSOPや技術部ルールに則り業務を実行する

  • サービスコールセンターを積極的に活用し迅速な顧客対応に努める

  

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Aplyr's read

Alcon leads the eye care industry, focusing on innovative surgical and vision care products, attracting professionals passionate about advancing ocular health.

Synthesized from recent postings & public sources

What's promising

  • Alcon is a global leader in eye care, providing stability and industry influence.
  • The company invests in cutting-edge technology for surgical and vision care products.
  • Alcon offers diverse roles, from technical operations to sales, indicating a broad scope of opportunities.

What to watch

  • The medical device industry is highly regulated, potentially impacting product development timelines.
  • Alcon faces strong competition from other major healthcare companies.
  • Limited public information about employee satisfaction and internal culture.

Why Alcon

  • Alcon specializes exclusively in eye care, setting it apart from broader healthcare companies.
  • The company has a strong focus on both surgical and vision care products.
  • Alcon's global presence provides international career opportunities for employees.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Alcon

Alcon is a global leader in eye care, dedicated to helping people see brilliantly. The company specializes in surgical and vision care products.

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