About the role

Aplyr's Quick Take

This role is about managing and expanding relationships with existing pharmaceutical clients. You'll focus on account growth, ensuring renewals, and acting as a liaison between clients and internal teams. It's primarily an individual contributor role, requiring deep industry knowledge and experience in enterprise SaaS.

Good fit

Ideal candidates have a strong background in the pharmaceutical industry, with experience in account management and a proven ability to grow client relationships. You should be comfortable working independently and have a strategic mindset.

Worth noting

The position emphasizes account farming rather than new client acquisition, which may appeal to those who prefer nurturing existing relationships. The company is a well-funded startup, which could mean a fast-paced and dynamic work environment.

About Ethos
Ethos is an AI-enabled human readiness platform that identifies and addresses knowledge gaps before they become operational failures. We can quantify skills and competencies critical to an organization, assess the proficiency of a team, and modernize training programs to enable active interventions for individual students, trainers or courses. As a well-funded Series A startup ($40M+ raised), we are trusted by over 150 enterprise customers across sectors including the defense, life sciences, manufacturing, supply chain, and professional sports.

About the Role
We are seeking an experienced Pharmaceutical Account Manager to own and grow our portfolio of pharmaceutical client relationships. This is a farming-focused role — your primary mission is to deepen existing partnerships, drive account expansion, and protect renewals across our pharmaceutical customer base of 20+ logos including major biopharma enterprises. You will serve as the strategic relationship bridge between our clients’ commercial, medical affairs, clinical and L&D leadership and Ethos’s product, customer success, and technical teams. The ideal candidate brings deep pharmaceutical industry expertise, understands the regulatory and compliance landscape, and has a track record of expanding enterprise SaaS relationships within life sciences organizations.

What You’ll Do/Key Responsibilities

Account Growth & Expansion

Expand footprint within existing accounts by identifying new business units, therapeutic areas, brands, and use cases for the Ethos platform (commercial training, medical affairs, clinical operations, manufacturing compliance)
Develop and execute strategic account plans with clear revenue growth targets, stakeholder maps, and expansion roadmaps for each assigned account
Lead quarterly business reviews (QBRs) with client stakeholders to demonstrate ROI, platform adoption metrics, and opportunities for deeper engagement
Identify cross-sell and upsell opportunities including AI-powered learning simulations, knowledge extraction services, digital tutors, and advanced analytics packages
Partner with the sales team to convert pilot programs and single-brand deployments into enterprise-wide agreements

Renewal Management & Account Health

Own the renewal process end-to-end for all assigned pharmaceutical accounts, targeting 95%+ gross retention and net revenue expansion
Monitor account health indicators including platform adoption, user engagement, support ticket trends, stakeholder

Skills & Tags

go rust ai data analytics product marketing sales

Aplyr's read

Ethos Life is revolutionizing life insurance with technology-driven solutions, attracting tech-savvy professionals passionate about simplifying insurance processes.
Synthesized from recent postings & public sources

What's promising

•Ethos leverages technology to streamline life insurance applications, reducing complexity for customers.
•The company has a strong focus on innovation, attracting top tech talent.
•Ethos offers diverse roles across tech, finance, and marketing, providing career growth opportunities.

What to watch

•The insurance industry is highly competitive, posing challenges for market differentiation.
•Rapid growth may strain resources and affect work-life balance.
•Limited public information about long-term financial stability and profitability.

Why Ethos

•Ethos uses data analytics to personalize insurance offerings, enhancing customer experience.
•The company emphasizes a digital-first approach, minimizing traditional paperwork.
•Ethos's tech-driven model attracts professionals interested in disrupting traditional insurance.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Ethos

Ethos

ethoslife.com

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Ethos is a technology-driven life insurance company that aims to simplify the process of obtaining life insurance through innovative online solutions.