Ticket Sales Representative - New Huntington Bank Field

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. If this sounds like a winning formula for you, join us!

THE CLEVELAND BROWNS AND LEGENDS GLOBAL

The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales. Legends is proud to support and represent the Browns during this historic moment in Northeast Ohio.

THE ROLE

As a Ticket Sales Representative for Legends selling the New Huntington Bank Field, you will be responsible for driving ticket sales and revenue generation through proactive sales efforts. You will be part of a dynamic team that works collaboratively to achieve sales targets and provide exceptional service to clients. The ideal candidate will have a strong work ethic, be a great teammate, and possess a passion for a career in sales.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Proactively sell and promote seating products in the New Huntington Bank Field to prospective clients through various channels, such as phone calls, emails, in-person meeting, and networking events.

• Build and maintain relationships with existing clients, providing excellent customer service and addressing any inquiries or concerns.

• Meet and exceed individual and team sales targets and revenue goals on a consistent basis.

• Collaborate with other departments, such as marketing, analytics, and operations to execute sales initiatives and maximize revenue generation.

• Maintain accurate and up-to-date records of all sales activities and interactions via internal CRM system.

• Participate in sales meetings, training sessions, and other professional development opportunities to enhance sales skills and product knowledge.

• Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends and game days.

• Candidates must possess an optimistic team-first attitude, as well as the internal desire to be the best.

• Candidate should possess both the personal and professional communication skills to interface with all levels of a company, both internally and externally.

• Attend team and community events to promote products and engage with potential clients.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Proven success in selling and promoting seating products or similar offerings through phone, email, in- person meetings, and networking events

• Demonstrated ability to build and maintain client relationships, including handling inquiries and providing excellent customer service

• History of meeting or exceeding individual and team sales targets and revenue goals

• Experience collaborating with departments such as marketing, analytics, and operations to execute sales initiatives

• Familiarity with maintaining accurate records of sales activities and interactions using CRM systems

• Participation in sales meetings, training sessions, and professional development programs

• Attendance at team and community events to promote products and engage with potential clients

• Hands-on experience with Ticketmaster; experience with Archtics is a plus

• Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, CRM Dynamics, and presentation/AV equipment

• Valid Driver’s License and reliable transportation with ability to travel to offsite client meetings/presentations

• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays

• Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends and game days

EDUCATION AND/OR EXPERIENCE

• Bachelors degree

• 1+ years sales experience. Prior experience selling in the sports and entertainment industry is preferred

SKILLS AND ABILITIES

• Highly motivated self-starter, with strategic thinking and personal leadership skills

• Ability to work well in a team selling environment and collaborate with others

• Exceptional organizational skills

• Strong problem-solving skills and general creativity

• Strong communication skills, both verbal and written, and ability to communicate effectively with prospects, customers, and internal team

• Ability to interface with all levels of a company, both internally and externally

• Optimistic, team-first attitude with a strong internal drive to succeed

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site (Berea, OH)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.