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Lead Change Management Consultant

Duke EnergyDuke Energy·Utilities

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Posted

30 days

01

About the role

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 18, 2026

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary:

The Lead Change Management Consultant manages all aspects of change on a single complex project, transformational effort or across multiple initiatives within a program. This position is accountable to business leaders for delivering business outcomes that are dependent on people adopting solutions successfully.

  • Defines and delivers robust change management strategies, approaches and plans for multiple engagements that can cross functional boundaries

  • Applies Prosci methodology, tools and approaches to internal client team members, providing coaching on usage as needed; uses instruments and tools to describe and plan change impacts on multiple engagements and customizes approach and methodology based on previous change impacts and prior experience

  • Determines contributing factors to strong sponsorship, coaches and supports sponsors on expected behaviors and becomes primary contact for sponsors

  • Executes and manages change management scope for large scale programs and projects, including sponsorship, coaching, communications, training and resistance management plans

  • Articulates, envisions and creates desired patterns in human dynamics (behaviors, mindsets and culture)

  • Integrates change management with project management and influences successful mitigation strategies

  • Develops organizational best practices

  • Integrates success measures, metrics and monitoring across multiple initiatives in a program

Responsibilities:

  • Develops change management programs to solve complex business group or company issues. Finds innovative solutions.

  • Coaches and advises sponsors

  • Anticipates internal and/or external business challenges and needs.

  • Provides advice and technical expertise to other organizations/groups and/or executive management in the area of change management.

Required/Basic Qualifications

  • Bachelor’s degree

  • In addition to required degree, six (6) or more years related work experience

  • In lieu of Bachelor’s degree(s) AND six (6) or more years related work experience listed above, High School/GED AND ten (10) or more years related work experience

Desired Qualifications:

  • Experience leading enterprise‑level change management across complex programs or portfolios, aligning priorities across multiple initiatives

  • Deep expertise in defining and overseeing end‑to‑end change strategies and core deliverables at scale (impact assessments, stakeholder strategies, communications, and engagement planning) across diverse business and technology efforts

  • Experience shaping and delivering change management for enterprise technology platforms (e.g., SAP, Salesforce, Mobile/Web apps) with a focus on integrated, cross‑functional adoption strategies

  • Ability to translate complex change into clear, cohesive narratives and executive‑level communications, including development of presentations and materials using tools such as PowerPoint, SharePoint and Copilot

  • Experience establishing or operating within enterprise intake, governance, and operating models, including standardizing tools, frameworks, and approaches to scale change management across a portfolio

  • Proven ability to anticipate, assess, and proactively manage stakeholder resistance, leveraging data, feedback, and targeted engagement strategies to mitigate risk and drive sustained adoption

  • Understanding of change management within a customer‑focused utility environment, including regulatory, jurisdictional and front‑line impacts

  • Familiarity with emerging AI technologies supporting call center operations (e.g., AI copilots, virtual assistants, or automation tools) and ability to drive adoption and behavior change for front‑line users

  • Experience working with agile teams/Jira, approaches and tools (moved from preferred)

  • Strong ability to create executive‑level presentations and visually compelling materials to communicate change

Additional Preferred Qualifications

  • Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive and constructive feedback

  • Demonstrated ability to communicate a vision and obtain buy-in

  • Ability to adapt and changes as business needs change

  • Ability to manage multiple tasks in a fast-paced environment

  • Experience providing oversight to contingent workers

  • Competency in one or more complementary disciplines such as project management, Agile, innovation, design thinking, customer experience, training, communication, digital transformation

  • Experience in supplier contract management

  • Comfort with complexity, ambiguity and change

Working Conditions

  • Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.

Travel Requirements

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Aplyr's read

Duke Energy powers millions across the Southeast and Midwest, focusing on sustainable solutions and innovation. It's ideal for those passionate about energy and engineering.

Synthesized from recent postings & public sources

What's promising

  • Duke Energy's commitment to sustainable energy solutions aligns with growing environmental concerns.
  • The company offers diverse roles, from engineering to regulatory strategy, indicating varied career paths.
  • Duke Energy's large customer base ensures stability and continuous demand for skilled professionals.

What to watch

  • The energy sector faces regulatory challenges that can impact operations and job security.
  • Duke Energy's nuclear operations may concern those wary of nuclear energy risks.
  • Limited public information about internal culture and work-life balance at Duke Energy.

Why Duke Energy

  • Duke Energy's extensive nuclear operations set it apart from many energy companies.
  • Strong presence in both electricity and natural gas markets enhances its service diversity.
  • Focus on innovation in sustainable energy solutions highlights its forward-thinking approach.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Duke Energy

Duke Energy is a leading energy company in the United States, providing electricity and natural gas to millions of customers across the Southeast and Midwest. The company is committed to sustainable energy solutions and innovation.

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