IT Desktop Support Engineer (Level 2)

Confirmed live in the last 24 hours

ION Group

New Jersey or New York

On-site

Posted July 30, 2024

Job Description

The Role

This Level 2 IT Service Desk Engineer role will be part of the ION's US IT Service Desk primarily based in NYC (midtown). The IT team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills. User interactions will involve in-office walk ups, to users across the Americas via Teams chat, email, etc. While daily ticketing monitoring will be the norm, you will also be involved with larger projects running in parallel.