Senior Revenue Operations Manager

About Osmind

Osmind is a public benefit corporation advancing psychiatry through technology, services, and real-world evidence. Our software and services are used by 1,000+ interventional psychiatry practices across the U.S., the largest network of its kind. Our platform also supports life sciences companies developing and scaling access to cutting-edge treatments.

The Opportunity

RevOps at Osmind owns the revenue architecture across the full customer journey — from first marketing touch through closed-won, onboarding, expansion, and retention. That journey runs across four distinct go-to-market motions: scaled SMB sales, mid-market sales-led with outbound, clinician customer engagement and upsell, and enterprise life sciences. Each has its own pipeline definitions, handoff logic, channels and conversion metrics. Keeping them clean, connected, and compounding is the core challenge. This role reports to the VP of Growth.

You'll inherit a modern stack (HubSpot, ChiliPiper, Gong, Cargo, Unify, Lovable, DocuSign, Arrows, Pylon, Chameleon) and be expected to extend it with AI-native workflows from day one. We're looking for someone who brings GTM engineering instincts to every system they touch. You’re excited to build revenue systems on the frontier of what’s possible today - learning from the dynamically evolving best practices, applying them to Osmind’s needs and sharing your learnings with the broader team. You’ll have the AI tools you need to be successful, whether that’s Claude (chat, cowork or code), Cursor, Cargo, Zapier or Lovable.

What success looks like in the first 6 months: The revenue engine runs end-to-end with clean handoffs at every stage, actionable intelligence flowing to the right people, and an orchestrated GTM that delivers an exceptional customer experience from acquisition through retention and expansion. You've built AI-powered infrastructure the GTM team runs on and shipped automations yourself that eliminated the highest-friction manual work. You know the revenue engine inside and out and have a clear point of view on where it goes next.