About the role
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Remote in India
Role Description:
As a Senior AI Product Builder at ShipBob, you own the full build loop for your product domain: discovery, story/specs, AI-augmented prototypes, and production-ready PRs. This is not the traditional PM role — you are a builder. You use the AI development toolchain (e.g., Claude Code, Driver.ai) to understand ShipBob's codebase architecture, generate working code against the actual repo, and ship to production with minimum engineering rework. The minimum technical floor for this role is real: you must read ShipBob's data model, evaluate AI-generated scaffolding for correctness, and write story/specs precise enough that AI tools can act on them without follow-up questions.
This role is for someone energized by speed, uncomfortable with waste, and who measures success by outcomes shipped — not documents approved. You operate in an AI-native pod alongside an AI Engineer, AI/Prompt Engineer, and Designer. This role reports to a Director, AI Product.
What you'll do:
- Own the full product loop independently: AI-augmented discovery → story/spec → prototype → production PR → outcome measurement. You are accountable for the outcome, not just the handoff.
- Conduct customer discovery and use AI tools to synthesize research across tickets, interviews, behavioral data, and competitive signals.
- Demonstrate deep functional and technical knowledge of owned products end-to-end. Demo to merchants and partners; understand competitive landscape and key differentiators.
- Use AI tools to evaluate product metrics, identify usage patterns, and surface anomalies. Define success metrics and kill thresholds at spec time without coaching.
- Maintain a prioritized roadmap ranked by impact × speed. Use AI tools to synthesize competitive intelligence, market trends, and customer insight into strategic inputs.
- Evaluate whether a proposed solution fits ShipBob's architecture without Engineering translation. Understand service boundaries, data structures, and how merchant and partner API usage shapes data contracts.
- Route changes through prototype-then-PR. Write clear story/specs and review AI-generated code before raising. PR promotion rate improves consistently.
- Set experiment hypotheses with explicit kill thresholds. Make day-7 rollout/kill decisions on AI-surfaced data.
- This role will have overlap with US Central Time zone morning hours. Candidates are expected to be okay with working from 7PM-9:30PM IST.
- Additional duties and responsibilities as necessary.
What you'll bring to the table:
- 7+ years of product management, product engineering, or equivalent experience, with demonstrated hands-on AI tool usage in a professional context.
- Proven ability to write story/specs that AI tools can act on directly — state machines, business rules, data contracts, edge cases — not narrative PRDs.
- Technical fluency: can read a data model, evaluate an API contract, and identify when AI-generated code deviates from the target architecture.
- Track record of shipping working prototypes or production code, not just Figma mocks or slide decks.
- Strong outcome ownership: sets success metrics and kill thresholds at spec time and tracks them after launch.
- Experience working in supply chain, fulfillment, logistics, transportation, or e-commerce technology.
- Comfortable operating in a fail-fast culture. Being wrong fast is a feature here — staying slow to look right is the failure mode.
- Excellent written communication: you write specs, not meeting notes.
Nice to have:
- Hands-on experience with the AI development toolchain (e.g., Claude Code, Driver.ai, Cursor, Replit, V0, Figma AI).
- Working knowledge of TypeScript, React, or Python — enough to debug AI-generated code and understand what the Engineer is reviewing.
- Experience with warehouse management systems, order management, carrier integration, or fulfillment operations at scale.
- Prior experience transitioning a product team from traditional SDLC to an AI-native operating model.
Perks & Benefits:
- Medical, Term & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Work From Home Allowance
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
#LI-VA1
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
Skills & Tags
Aplyr's read
ShipBob, Inc. is a tech-driven logistics firm revolutionizing e-commerce fulfillment, attracting roles from cloud security to merchant support.
What's promising
- •ShipBob's tech platform significantly enhances e-commerce shipping efficiency.
- •The company has a diverse range of roles, from engineering to operations.
- •Strong focus on innovation in logistics technology solutions.
What to watch
- •High competition in the logistics and fulfillment sector.
- •Rapid growth may lead to operational challenges.
- •Limited public information about employee turnover rates.
Why ShipBob, Inc.
- •ShipBob offers a comprehensive tech-enabled logistics platform for e-commerce.
- •Focus on small to medium-sized businesses differentiates ShipBob from larger logistics firms.
- •Customizable fulfillment solutions tailored to specific business needs.
Aplyr’s read is generated by AI from public sources. Was it useful?
About ShipBob, Inc.
ShipBob, Inc. is a technology-enabled logistics company that provides fulfillment services for e-commerce businesses, helping them streamline their shipping and inventory management.
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