AI Ops Engineer

MCP Ecosystem Support

• Test MCP servers for functionality and security checks
• Configure server instances using established patterns
• Maintain server catalog documentation
• Troubleshoot basic connection issues and escalate when needed
• Learn MCP protocol internals and best practices

Skills & Agents Development

• Develop basic skills for client workflows under guidance
• Test team‑submitted skills for quality
• Maintain skills library documentation
• Contribute to starter templates and samples
• Learn secure coding practices

AWS Knowledge Bases & RAG Testing

• Run retrieval quality tests
• Assist with content tagging and classification
• Document test results and accuracy metrics
• Support documentation for RAG interactions
• Learn embeddings and RAG optimization

Governance & Security

• Follow marketplace vetting processes
• Conduct basic security reviews
• Maintain version control and audit trails
• Document security patterns
• Learn security best practices for AI tooling

Technical Support

• Provide first‑line debugging for MCP, skills, and agents
• Assist with environment setup
• Resolve common configuration issues
• Maintain support documentation and FAQs
• Document issues and resolutions

Training & Enablement

• Support onboarding to Claude Code and AI tooling
• Maintain best‑practice docs
• Assist with demos and sessions
• Maintain sandbox environments
• Create tutorials and how‑to guides

Platform Evaluation & Project Support

• Test emerging AI platforms
• Assist with demos and proof‑of‑concepts
• Document results and user feedback
• Test integrations with systems like JIRA, Confluence, CMDB
• Support AI project implementation
• Collect adoption metrics and usage data

Here is what you need:

• US citizen or dual citizen (Public trust eligible)
• 1+ years in software engineering, DevOps, or ITBasic
• Python skills (scripting, APIs, JSON/data manipulation)
• Familiarity with APIs and authentication (keys, tokens)
• Basic Git proficiency and understanding of AI/LLM concepts
• Strong troubleshooting ability
• Solid communication and willingness to learn
• Ability to work collaboratively and ask clarifying questions
• Strong attention to detail and documentation habits

Preferred experience: