About the role
At WelbeHealth, we are transforming the reality of senior care by providing an all-inclusive healthcare option to our most vulnerable senior population by serving as both a care provider and care plan to the participants we serve.
Reporting to the Marketing, Outreach, Enrollment, and Eligibility (MOEE) Director, the Outreach and Enrollment (O&E) Coordinator is accountable for initiating, coordinating, and scheduling the PACE eligibility and enrollment process. The O&E Coordinator provides customer service driven by our mission, vision, and values.
Essential Job Duties:
- Answer calls from prospective participants and conduct follow-up calls to referrals, while providing great customer service, explaining the WelbeHealth enrollment process, and converting all inbound inquiries to home visits
- Assign possible enrollments to the Benefits Coordinator when there are financial concerns/questions, share of costs (SOC), or Medi-Cal applications to be completed for financial verification
- Demonstrate in-depth knowledge of all relevant components of MOEE Playbook
- Schedule of initial home visits, LOC visits, MSW/PCP assessments, Enrollment Conferences, and transportation for all visits
- Aid MOEE Director and team in MOEE meeting facilitation, using available A/V to document tasks, follow-ups, notations, and assignments of MOEE team in Salesforce
- Assist with PR, marketing, outreach, and enrollment projects as needed
Job Requirements:
- Associate’s degree in a relevant field, bachelor’s degree preferred
- Two (2) years of relevant experience preferred
- Strong customer service orientation
- Ability to work independently with minimal supervision
- Reliable means of transportation
- Experience in Salesforce, MS Office Suite, and/or Athena preferred
- Bilingual preferred
Benefits of Working at WelbeHealth: Apply your coding expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
- 401K savings + match
- Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path!
- And additional benefits
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com
Aplyr's read
WelbeHealth focuses on personalized senior care, attracting professionals passionate about improving elderly quality of life through innovative health solutions.
What's promising
- •WelbeHealth offers a mission-driven environment focused on improving senior care.
- •The company is expanding, creating diverse job opportunities across healthcare and administrative roles.
- •Innovative care solutions provide employees with cutting-edge tools to enhance patient outcomes.
What to watch
- •Limited public information about the company's financial stability.
- •Potential challenges in scaling personalized care models effectively.
- •Dependence on regulatory environments may impact operational flexibility.
Why WelbeHealth
- •WelbeHealth specializes in personalized care for seniors, a niche focus in the healthcare industry.
- •The company integrates innovative health solutions tailored specifically for the elderly population.
- •WelbeHealth's approach combines healthcare delivery with community-based support systems.
Aplyr’s read is generated by AI from public sources. Was it useful?
About WelbeHealth
WelbeHealth is a healthcare company focused on providing personalized care for seniors, aiming to improve their quality of life through innovative health solutions.
