Software Sourcing Manager, Technology Sourcing & Infrastructure

Amazon is seeking a Software Sourcing Manager for the Technology Sourcing and Infrastructure (TSI) team with a focus on enterprise software sourcing and governance. This role will have high impact and visibility, and is responsible to drive cost-out, mitigate risk, manage key sourcing initiatives, and support software governance and compliance processes. You will develop and maintain strong partnerships with key internal customers and stakeholders across multiple regions - including security, engineering, finance, legal, technology procurement, and various business units – to drive enterprise-tier sourcing strategies, deal execution, vendor management, and technology-related process improvement initiatives (both efficiency and customer experience). You will identify investment and prioritization opportunities, including collaboration on company-wide tool rationalization and consolidation, leveraging emerging technologies, and delivering communications to senior leadership.

You are responsible to partner across the TSI organization, and with business units across the enterprise, to define requirements for sourcing needs and establish sourcing and negotiation strategies for complex and strategic software vendors. You will negotiate commercial and legal terms for vendor relationships, including product and payment terms, price protection, termination language, and maintenance/support costs and SLAs. You will manage all aspects of vendor relationships including business performance reviews, escalation support for internal customers (including executive sponsors), and resolving vendor or contract issues.

The candidate should possess strong negotiation, influencing, analytical, and interpersonal skills (including written and oral communications). You will demonstrate the ability to collaborate with technical and non-technical teams, work independently in a fast-paced and rapidly changing environment, and be comfortable with ambiguity and making high-judgement decisions.

Key job responsibilities
• Drive cost-out of third-party software engagements
• Identify and mitigate contractual and investment risk in strategic vendor relationships
• Build deal strategies and partner with business leaders to execute, including multi-year/long term strategic relationships
• Identify and develop best practices for deal outcome and efficiency
• Negotiate software license, support/maintenance, and services contracts, including strategies to ensure competitive bidding and best value for Amazon
• Develop and document scalable sourcing processes
• Partner cross-functionally across multiple business units and functional teams including security, finance, engineering, legal, tax, and procurement teams.
• Partner with asset management teams to execute on vendor-specific strategies and processes for effective software governance and compliance

Basic Qualifications

- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- 7+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Experience in complex problem solving, and working in a tight schedule environment
- Experience building and managing teams
- Experience working with large datasets, determining trends/patterns which can be used for value decisions
- Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround

Preferred Qualifications

- Experience working with global cross-functional teams
- Master's degree with 10+ years of relevant strategic IT sourcing/procurement experience
- Ability to work independently with limited guidance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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