Customer Service Representative - Part Time

Customer Service Representative - Part Time

Location: Barboursville, WV
Schedule: 25 Hours per week. Monday–Friday, 12:00 PM – 5:00 PM
Pay Range: $15.00 – $18.00 per hour

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Do you thrive on helping others, solving problems, and being part of a trusted team?

Let’s talk. Your future starts here!

At Varney Door Company, we’re not just another garage-door business—we’re a long-standing, community-driven team (serving the Tri-State area since 1963) with big goals and a reputation for service. If you're someone who loves working with people, enjoys solving challenges, and shines in a team environment, we want you on our side.

We’re seeking a friendly, proactive, and driven Customer Service Representative to join our Barboursville team. This is more than a job—it’s an opportunity to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

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What You’ll Be Doing

• Be the voice of Varney Door—supporting customers via phone, email, and chat, creating outstanding service experiences that keep them coming back.

• Deliver top-notch service with a positive, empathetic, and professional approach.

• Handle a steady volume of incoming calls and inquiries with confidence and efficiency.

• Work across multiple channels (phone, email, chat) to solve problems and provide updates.

• Think on your feet: research solutions, collaborate with the field team, and provide helpful, friendly responses.

• Keep accurate records of customer interactions and transactions.

• Recognize opportunities to recommend additional services that benefit the customer (and the business).

• Collaborate with technicians and team members in our service and installation teams.

• Dive deep into how our business works—becoming a go-to expert for our service offerings.

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What We’re Looking For

• 1+ year in a customer service role (bonus points if you’ve worked in home services, trades, or repair industries).

• Excellent communication and active-listening skills.

• Strong organization, time-management, and multitasking abilities.

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