Technology Business Consultants II, North Americas Digital Banking

Job Description

FIS Management Services, LLC seeks Technology Business Consultants II, North Americas Digital Banking in Jacksonville, FL to engage collaboratively with project teams and key stakeholders to elicit, analyze, and clarify business and technical requirements in context of Digital Banking trends. Identify, document, and address project impediments and dependencies to ensure seamless project execution. Act as a primary liaison, facilitating clear communication to bridge the gap between clients and FIS, translating business objectives into actionable technical solutions. Lead comprehensive discussions to understand functional, non-functional and technical aspects of client needs, ensuring all specifications, product scopes, and objectives are well defined for development and testing. Identify & ROAM dependencies from time to time for successful execution of client and project milestones. Develop and maintain detailed documentation of requirements, specifications, and data models to support effective communication between end-users, consultants, and technical teams. Ensure ongoing upkeep and timely update of documentation to reflect incremental changes throughout the project lifecycle. Coordinate releases and deployments in close collaboration with project managers and client teams, adhering strictly to FIS policies and established procedures for change controls. Identify any specific North America compliance requirements, establishes scope for compliance & development, deployment cadence with team and stakeholders. Evaluate Digital Banking marketplace trends, industry standards, broaden view of client requirements and available technologies to provide informed recommendations for optimal solutions. Assess system impacts, proposes process enhancements, and addresses complex technical challenges related to system capacity, performance, and integrations. Oversee the preparation and execution of test plans and test cases, ensuring that all solutions and enhancements meet client requirements and maintain application integrity. Lead or support technical initiatives within consulting projects, providing mentorship and guidance to less experienced analysts and consultants as needed. Deliver training to client and technical support personnel on system enhancements or new procedures, utilizing one-on-one or group formats based on audience size and client preferences.

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, or related field and five (5) years of progressively responsible  experience in the job offered or a related occupation: working with North American Banking Domain Knowledge to interact closely with Customers to understand their Functional, Technical and Non-Functional Requirements; implementing Business and Systems analysis to comprehend Customers needs and translate into Functional and Non-Functional Requirements; utilizing Industry Standard tools and Agile practices to document application interfacing to engineering models for Product or Application Development Lifecycle; analyzing application documentation – Structured or Unstructured and translate into downstream consumable documentation for Engineering, DevOps and Deployment cycles; and performing ‘gap/ meets’ analysis document by reviewing application programmable interfacing layers/ documentation and explain to stakeholders for business requirements. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS:  Please apply directly through our website by clicking on “Apply Now.”

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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