Drain Specialist

Drain Specialist (Plumbing)

Las Vegas, Nevada

Solve Problems. Deliver Results. Build Trust.

At Sierra Air Conditioning & Plumbing, we don’t just fix systems—we create experiences. For over 30 years, we’ve built a reputation in Las Vegas for delivering high-quality service, developing top talent, and holding a high standard across everything we do.

We’re looking for a Drain Specialist who thrives in a fast-paced environment, takes pride in their work, and delivers results customers can trust.

This role is critical to our plumbing team—you are the expert customers rely on to diagnose, clear, and prevent drain issues while delivering a 5-star experience.

If you are hands-on, accountable, and driven to perform, this is your opportunity to grow with a top-performing team.

What You’ll Get

Compensation & Growth

• Training Pay: $18–$30 per hour (based on experience)
• Post-Training: Performance-based pay (high earning potential)
• Bonus and incentive opportunities

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off & Holidays

Tools & Support

• Company vehicle + gas card
• Company-provided phone & iPad
• Fully stocked trucks + parts support
• Uniforms + laundry service

Growth & Development

• In-house training program (hands-on + ride-alongs)
• Clear career path: Drain Tech → Service Plumber → SILO → Sales
• Ongoing coaching and leadership development

Culture & Perks

• “One Team. One Standard. One Goal.”
• Team events, contests, and spiffs
• Year-round stability in a growing company

The Role (What You’ll Own)

This role is more than clearing drains—you are diagnosing issues, preventing future problems, and creating trust with every customer interaction.

You will:

• Diagnose and clear drain issues using professional equipment
• Perform drain cleaning, jetting, and basic plumbing repairs
• Educate customers on findings and recommend solutions
• Deliver a professional, 5-star experience on every call

Key Responsibilities

Technical Execution

• Perform drain cleaning, snaking, and hydro-jetting
• Identify root causes of drain issues (blockages, breaks, buildup)
• Complete jobs efficiently while maintaining quality standards

Customer Experience

• Communicate clearly with customers about issues and solutions
• Build trust through professionalism and transparency
• Represent Sierra’s brand in every home

Performance & Accountability

• Meet productivity and performance expectations
• Take ownership of results and continuously improve
• Follow pricing and service processes

Standards & Consistency

• Maintain clean and organized job sites
• Accurately document work in ServiceTitan
• Follow safety and company procedures

Team Collaboration

• Communicate with dispatch and managers
• Support team goals and contribute to a positive culture

What We’re Looking For

• 24+ years old with valid driver’s license and insurable record
• Ability to pass background check, drug screen, and MVR
• Drain or plumbing experience preferred (1–2+ years ideal)
• Strong mechanical aptitude and problem-solving skills
• Comfortable working in confined spaces and physically demanding environments
• Strong communication and customer service skills
• Ability to work independently and manage time effectively

Important

• This is a customer-facing role — professionalism is non-negotiable
• You will be expected to deliver both technical results and customer experience
• Success comes from ownership, consistency, and performance