Sr Director, Commercial Product Management

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
 
The Debit Product organisation is responsible for setting and executing the product strategy for FIS’s debit processing platforms, supporting approximately 3,000 financial institution clients across North America, with ongoing expansion into Canada. The team focuses on platform evolution, client value, and responding to changes in the broader debit and payments ecosystem.

What you will be doing

You will lead the Debit Product team, shaping the product strategy and roadmap across debit processing, with accountability for platform direction, client outcomes, and delivery against business priorities.

•    Lead the long-term product strategy for FIS Debit, setting the direction for platform modernisation and future capability development 
•    Define and prioritise the product roadmap in response to market trends, client needs, and changes in the debit ecosystem 
•    Partner closely with the VP and senior leadership on commercial strategy, growth initiatives, and business planning 
•    Lead and develop a US-based team of product managers and architects 
•    Work cross-functionally with Technology, Sales, Client Management, and Operations to execute product initiatives effectively 
•    Represent the Debit Product organisation internally and externally, including engagement with key clients, networks, and partners 
•    Contribute to emerging areas such as digital enablement and agentic commerce, defining Debit’s role within broader commerce and payments journeys

What you bring

•    Deep experience in debit processing, with a strong understanding of the US debit ecosystem and processing models 
•    Significant product leadership experience within payments, fintech, or large-scale transaction processing environments 
•    Proven ability to define and execute product strategy in complex, matrixed organisations 
•    Experience partnering with senior commercial leaders, including contribution to revenue growth and investment decisions 
•    Strong people leadership capability, with experience building, mentoring, and leading product teams 
•    Ability to influence senior stakeholders across Product, Technology, Sales, and Client organisations

Added bonus if you have

•    Experience working across both issuer-facing and network-facing debit capabilities 
•    Exposure to adjacent domains such as ATM, digital payments, or value added services 
•    Experience supporting geographic expansion, including Canada or broader North American markets 
•    Familiarity with modern product operating models and platform transformation initiatives

What we offer you

•    A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
•    A fantastic range of benefits designed to help support your lifestyle and wellbeing
•    A broad range of professional education and personal development opportunities
•    A work environment built on collaboration, flexibility and respect

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Privacy Statement

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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