Senior DevOps Engineer

Job Description:

We are Omnissa! 

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in. 

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team. 

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you! 

What is the opportunity?:

We are seeking a skilled Senior DevOps Engineer with AIOps experience who merges traditional infrastructure automation with AI/ML to enhance system reliability, shifting from reactive to proactive monitoring. Key responsibilities include implementing intelligent log analysis and anomaly detection, automating incident remediation, and enhancing CI/CD pipelines to reduce MTTR (Mean Time to Repair).

Here is a breakdown:

• Contribute to DevOps and SRE initiatives across Workspace ONE Assist's global cloud infrastructure

• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, and GitOps workflows (ArgoCD)

• Implement observability and logging solutions using Prometheus, Grafana, and OpenTelemetry

• Manage infrastructure using Ansible and other Infrastructure-as-Code tools

• Troubleshoot and operate Kubernetes clusters in production environments

• Collaborate with developers to build resilient, self-healing systems

• Maintain and evolve our Windows (EC2) instance within AWS-based cloud infrastructure

• Write clean, maintainable Python code to automate operations and improve developer experience

• Contribute to infrastructure security efforts, including WAF, firewalls, audit logging, and compliance

• Strong troubleshooting and problem-solving skills

• Infrastructure automation with AI/ML

• Ability to work across infrastructure, application, and database layers

• Good communication and documentation skills

• This role requires on-call coverage for multiple time zones.'

What will you bring to Omnissa? (Required)

• Proficiency in Python or other scripting languages

• Experience designing and optimizing CI/CD pipelines (Jenkins, GitHub Actions, ArgoCD)

• Familiarity with GitOps workflows and tools

• Hands-on experience with Kubernetes

• Strong knowledge of AWS or other public cloud platforms

• Proficiency in Infrastructure as Code (Ansible)

• Experience with observability stacks: Prometheus, Grafana, OpenTelemetry

• Understanding of AI Ops principles

• Solid troubleshooting skills across systems, networking, distributed applications, and incident response practices

• Security-first mindset with experience in infrastructure security and compliance