Manager, Technical Architect

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Technical Architect

Technical Architect
The Architecture team enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets. It is basically the housing for all Mastercard capabilities, and it aims to drive Mastercard growth, influence and revenue by creating compelling data-driven, scalable needs-based solutions to new and existing customers by tapping Mastercard’s extensive toolbox of product and service offerings.
Value Center Technical Architect is provider of deep expertise on solution architecture to ensure feasibility of bespoke implementation. Working together with solution architect and product specialists, technical architect understands details of proposed bundles & solutions to manage technical implications and to assess how they can be implemented with clients.

Technical Architect Reports to Customer Solution Center Lead (CSL)
Key Responsibilities
• Works with solution architect and product specialists to recommend new needs-based solutions & bundles to customers in order to address key customer “pain points.”
• Closely coordinate with product specialists to understand product technical requirements
• Understand clients needs and current technological stack
• Map technical specifications of the proposed solution to the client architecture
• Provides technical support in pre-sales narrative development and client conversations
• Leads Pre – scoping, Pre-sales technical discovery and mapping to client environment
• Supports in assessing the technical connectivity and cohesiveness of proposed solutions
• Closely coordinate with TAMs or TCs to ensure that post-sales handover is smooth
• Provide internal intel to the VCL/SA on what is ready and roadmap timelines from a technology perspective
• Bring technology related budget discussions in collaboration with finance, to SA and squad team problem solving
• Collaborate with the appropriate client teams to develop integration methodology of the new solution in the client environment
• Manage handover to the implementation teams of MA and clients to ensure that the right technical integration roadmap has been laid out
• Ensure the implementation of agreed architecture and infrastructure
• Address technical concerns, ideas and suggestions

All about You
• Bachelor’s degree in information technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education
• Operational /technical background within the payments and financial services industries.
• Prior technical/integration experience with payment ecosystem players (Merchants, PSP, Loyalty Platforms, Gateway’s, Acquirers & Commerce Providers)
• Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic Product & architecture
• Understanding of APIs or working in new product development/innovation departments
• Prior knowledge of Mastercard Products and Services is a plus
• Problem solving, product documentation, and project management skills.

KPIs
• Deal win ratio for supported opportunities
• Voice of customer survey results
• # of Solutions being scaled globally
• # of projects supported @ other VCs
• Market specific objectives

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.