About the role
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
What You'll Be Doing
- Serve as the primary point of contact for customers, resolving inquiries with accuracy and professionalism
- Process orders, quotations, and service requests while ensuring timely follow-up and delivery coordination
- Collaborate with sales, logistics, and operations teams to meet customer needs and resolve issues
- Maintain accurate customer data, order details, and communication records in internal systems
- Proactively identify opportunities to improve service levels and enhance customer satisfaction
What Are We Looking For
- Strong communication and relationship-building skills with a customer-first mindset
- Proven ability to manage multiple priorities, solve problems, and make sound decisions
- High attention to detail with accuracy in order processing and documentation
- Proficiency with business systems (e.g., CRM/ERP) and Microsoft Office tools
- Adaptability and teamwork, with the ability to work effectively across functions
Work Environment
This role operates in a professional office environment with frequent interaction across departments and customers. The position may require extended periods of computer work and communication via phone and email.
What We Offer
- Competitive base salary
- 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
- Highly competitive benefits programs, including:
- Medical, Dental, and Vision along with Prescription Drug Benefits
- Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
- AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
- Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays
Equal Opportunity Employer - Minority / Female / Veteran / Disabled
Aplyr's read
Heidelberg Materials is a global leader in building materials, attracting professionals dedicated to sustainable construction and innovative solutions across diverse operational roles.
What's promising
- •Strong focus on sustainable construction solutions positions the company as an industry leader.
- •Global presence offers diverse career opportunities across various roles and locations.
- •Commitment to innovation in building materials enhances career growth potential for employees.
What to watch
- •The cyclical nature of the construction industry may impact job stability.
- •High operational demands could lead to challenging work environments.
- •Limited public information about specific career development programs.
Why Heidelberg Materials
- •Pioneering sustainable practices in building materials differentiates Heidelberg Materials from competitors.
- •Extensive global network provides unique cross-cultural work experiences.
- •Innovative product development in cement and aggregates sets industry standards.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Heidelberg Materials
Heidelberg Materials is a leading global supplier of cement, aggregates, ready-mixed concrete, and asphalt. The company focuses on sustainable construction solutions and innovation in the building materials sector.
