Administrative Coordinator

Job Description

Job Title: Administrative Coordinator

Location: San Francisco, CA

Position: Type: Full-Time

About Us

At Zendesk, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe strong administrative support is key to our success and invite motivated, career-driven individuals to join us in a dynamic, inspiring environment where you can grow and advance your career.

About the Role

We are seeking a detail-oriented and proactive Administrative Coordinator to support our teams through expert management of calendars, travel, expenses, and daily operations within the office. This role is ideal for someone organized, communicative, and eager to learn and develop professionally. You will thrive in a fast-paced, team-focused setting and play an essential part in our ongoing success.

Key Responsibilities

• Serve as a primary point of contact for internal teams and external partners, ensuring exceptional service and clear communication.

• Collaborate with other administrative staff and facilities to streamline workflows and share best practices across departments.

• Assist in coordinating meetings, events, and cross-functional projects to enhance team collaboration and productivity.

• Support special projects and maintain organizational excellence as needed.

• Manage complex, heavy calendaring for multiple executives and teams, ensuring smooth scheduling and prioritization.

• Coordinate all aspects of domestic and international travel arrangements, including flights, accommodations, transportation, and itineraries.

• Process and reconcile expense reports accurately and promptly, maintaining compliance with company policies.

Qualifications

• Proven experience in an administrative coordinator or similar role, ideally supporting multiple stakeholders.

• Exceptional organizational skills with the ability to manage heavy calendaring and detailed travel logistics, in addition to coordinating large meetings and team events.

• Proficiency with expense management systems and office tools (e.g., Google Workspace, Zoom, Slack).

• Strong interpersonal and communication skills with a service-oriented approach.

• Collaborative team player who is eager to learn, develop new skills, and grow within their role.

• Ability to handle multiple priorities with professionalism and keen attention to detail.

Why Join Us?

At Zendesk, your contributions make a difference every day. We champion your growth by offering opportunities to expand your skills, progress your career, and take on new challenges within a collaborative, service-focused environment. Join us and become part of a team that values dedication, excellence, and shared success.

How to Apply

Please submit your resume and a cover letter explaining how your experience and passion for administrative coordination align with this role and Zendesk’s values.

The US annualized base salary range for this position is $82,000.00-$124,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.