Collections Specialist

Who We Are:

The Wall Group is a fully integrated management company championing creative talent through effective, career-elevating representation. With offices in New York, Los Angeles, London, and Paris, our team represents the industry’s most influential fashion stylists, hairstylists, makeup artists and production designers. Services including editorial and commercial bookings, endorsement and sponsorship management, and trend-focused brand consulting allow The Wall Group to drive the careers of fashion’s leading creators. The company is also committed to promoting environmental conservation through business and not-for-profit ventures. The Wall Group was founded in 2000 by Brooke Wall.

The Wall Group, a division of WME Fashion, is seeking a detail-oriented Collections Specialist to support the Accounts Receivable and Finance teams. This role is responsible for managing outstanding receivables, maintaining accurate cash application records, and partnering with internal booking teams and external clients to ensure timely payment of invoices.

The ideal candidate is highly organized, proactive, and comfortable working with a high volume of invoices across fashion, beauty, and production clients.

Key Responsibilities:

Accounts Receivable & Collections

• Monitor and manage the AR aging report to identify overdue invoices
• Perform proactive collections outreach via email and phone to clients regarding outstanding balances
• Follow up on invoices with brands, production companies, agencies, and accounting teams
• Maintain detailed records of collection efforts and payment status

Cash Application & Reconciliation
• Apply incoming payments accurately to invoices in the accounting system
• Investigate and resolve unapplied cash and payment discrepancies
• Review bank deposits, wires, ACH, and check payments to ensure proper allocation
• Identify and escalate payment issues such as short pays, duplicate payments, or bounced checks

Client & Portal Management
• Submit invoices and track payments through client portals (Coupa, Ariba, etc.)
• Update vendor and banking information within client systems as needed
• Work with clients to resolve portal related payment delays

Internal Coordination
• Partner with billing, booking teams, and finance to resolve invoice disputes
• Review refunds, credit memos, and invoice adjustments to ensure proper processing
• Coordinate with Treasury on payment tracking and deposit confirmations

Reporting & Analysis
• Maintain AR aging schedules and provide updates to finance leadership
• Assist with month end close by ensuring receivables and cash application are accurate
• Identify trends in late payments and recommend improvements to the collections process

Qualifications:

• 3 to 5 years of experience in Accounts Receivable or Collections
• Experience managing high volume invoices and client collections
• Strong attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Experience working with ERP systems (SAP preferred)
• Experience with client invoicing portals such as Coupa or Ariba is a plus
• Proficiency in Excel

Per local requirements and in the interest of transparency, the rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$56,250 annually (minimum will not fall below the applicable state/local minimum salary thresholds)

Hiring Rate Maximum:

$75,000 annually