Sr. Risk Manager, Logistics Claims Management & Operations

The Portfolio, Program and Vendor Management Team within Amazon’s Logistics Claims Management and Operations group is seeking a motivated and experienced Senior Risk Manager. The ideal candidate will be familiar with insurance and claims programs, and insurance policies, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.

In this role, the Senior Risk Manager will use their expertise in liability and insurance, excellent analytical skills, and business acumen to deliver results. They will obsess over our customers (internal and external) and will work backward from the customer’s needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.

Key job responsibilities
• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.
• Support document management and compliance.
• Clearly define and uphold performance standards based on organizational and team goals.
• Identify opportunities for improvements across the entire auto claims program and all lines of business.
• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.
• Support finance forecasting, reporting, and accounting processes.
• Available for travel up to 25% of the time.

Basic Qualifications

- Bachelor's degree or equivalent
- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level

Preferred Qualifications

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 121,200.00 - 163,900.00 USD annually
USA, NY, New York - 133,300.00 - 185,000.00 USD annually
USA, TN, Nashville - 109,000.00 - 155,400.00 USD annually
USA, TX, Austin - 121,200.00 - 163,900.00 USD annually
USA, WA, Bellevue - 121,200.00 - 163,900.00 USD annually