About the role
General Summary:
Under general supervision, responsible for cosmetic vehicle inspections (CQI, FQC) and conducting cosmetic repairs (including but not limited to interior/exterior detailing and glass repairs). Also responsible for the and providing exceptional customer service.
Principle Duties & Responsibilities:
• Execute processes as defined by work instructions and/or standardized work
• Participate in problem-solving and continuous improvement activities with team
• Participate in training of new associates with the guidance of CRA II and/or the Manager
• Inspect vehicles during the reconditioning process and perform necessary actions to meet CarMax standards
• Provide outstanding customer service to both internal and external customers • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
• Complete duties as assigned by Managers Minimum
Qualifications/Requirements:
Position requires the following:
• Current driver’s license and meet the CarMax DSEPS standards
• Ability to read, interpret, and transcribe data in order to maintain accurate records
• High School diploma or equivalent work experience preferred
• Ability to execute processes as defined by work instructions and/or standardized work
• Complete Cosmetic Reconditioning Associate I Workstation Certifications & Assigned Workday Learnings
• Ability to safely lift up to 50lbs
Working Conditions:
• Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
• Flexible work hours, with shifts that may include nights, weekends, and holidays
• Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
• Wears CarMax clothing (acquired through the company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas.
• Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Aplyr's read
CarMax revolutionizes used-car buying with transparent, no-haggle pricing, attracting employees passionate about customer service and automotive expertise.
What's promising
- •CarMax offers a transparent buying experience with its no-haggle pricing model.
- •The company maintains a large and diverse inventory of vehicles.
- •CarMax has a strong reputation for customer service and satisfaction.
What to watch
- •The automotive retail industry is highly competitive, impacting profit margins.
- •Economic downturns can reduce consumer spending on used vehicles.
- •CarMax faces challenges in maintaining consistent vehicle supply and quality.
Why CarMax
- •CarMax pioneered the no-haggle pricing model in the used-car market.
- •The company offers a comprehensive 30-day money-back guarantee.
- •CarMax has a proprietary vehicle reconditioning process ensuring quality standards.
Aplyr’s read is generated by AI from public sources. Was it useful?
About CarMax
CarMax is the largest used-car retailer in the United States, known for its no-haggle pricing and extensive inventory of vehicles.
