About the role

Product Management Lead Analyst – Regulated Markets - Operations - Centene Support

Join a team that sits at the center of regulatory excellence and client success. As a Product Management Lead Analyst, you will help shape how we support members and clients across Medicare, Medicaid, and Marketplace businesses. This role is ideal for someone who enjoys solving complex problems, influencing outcomes, and turning regulatory requirements into clear, actionable strategies. You will work alongside thoughtful, driven professionals who care deeply about doing the right thing—for our clients, our members, and each other.

Responsibilities

Drive high-quality regulatory and client communications that strengthen trust, support compliance, and improve the overall member and client experience
Serve as a subject matter expert in regulated market operations, guiding internal teams and supporting client-facing conversations with clarity and confidence
Translate CMS guidance and regulatory updates into actionable communication strategies and operational plans
Partner with Audit, PMO, and Account teams to ensure timely and effective responses to audits, RFIs, policy verifications, and compliance inquiries
Identify trends in issue tracking and performance data, using insights to improve processes, reduce risk, and enhance delivery
Lead or support key projects that improve how the team manages communications, compliance workflows, and documentation practices
Balance long-term initiatives with urgent priorities, ensuring key deliverables are met with accuracy and speed
Coordinate cross-functional efforts to align business goals, regulatory expectations, and client needs
Strengthen team performance by mentoring others, sharing best practices, and helping elevate overall team capabilities
Bring forward new ideas and approaches that improve efficiency, simplify complexity, and create better outcomes for stakeholders

Required Qualifications

1+ year of experience in a health plan, PBM, or related healthcare environment
Strong ability to manage competing priorities and deliver quality work in a fast-paced, deadline-driven setting
Clear and confident communication skills, with the ability to simplify complex or technical information
Demonstrated problem-solving skills with a thoughtful, solutions-oriented mindset
Experience working across teams in a matrixed environment to drive results
Working knowledge of Microsoft Office tools (Excel, Word, PowerPoint)

Preferred Qualifications

Bachelor’s degree in Healthcare Administration, Business, or a related field
Experience supporting Medicare, Medicaid, and/or Marketplace (Exchange) lines of business
Experience supporting audits, compliance activities, or regulatory communications
Familiarity with process mapping, workflow improvement, or data analysis
Experience leading or contributing to cross-functional projects
Ability to influence without authority and build strong internal relationships

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 76,100 - 126,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Skills & Tags

product

Aplyr's read

Cigna is a global health services leader, attracting professionals dedicated to advancing healthcare solutions and improving patient outcomes worldwide.
Synthesized from recent postings & public sources

What's promising

•Cigna's diverse roles offer opportunities across healthcare, technology, and customer service sectors.
•The company's global presence allows for international career growth and mobility.
•Cigna invests in innovative health solutions, fostering a forward-thinking work environment.

What to watch

•The healthcare industry faces regulatory challenges that may impact Cigna's operations.
•Cigna's large size can lead to bureaucratic processes that slow decision-making.
•Limited public information about Cigna's internal culture and employee satisfaction.

Why Cigna

•Cigna's integration of Evernorth enhances its healthcare service offerings.
•The company emphasizes innovation in health technology and AI enablement.
•Cigna's focus on military and veteran partnerships sets it apart in healthcare services.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Cigna

Cigna

cigna.com

View company

Cigna Healthcare is a global health services company dedicated to improving the health, well-being, and peace of mind of those they serve. They offer a wide range of health insurance products and services, including medical, dental, behavioral health, pharmacy, and disability insurance.