Commercial Security Systems Service Sales

Build your best future with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive base salary and a comprehensive bonus program.
• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. 
• Extensive product and on the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Providing Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot)
• Click on this link to learn more about JCI: https://youtu.be/pdZMNrDJviY

What you will do 

Reporting within the Johnson Controls security business directly to a Security Sales Manager, this role’s focus is to secure Planned Service Agreements with new and existing customers. This role serves as the subject matter expert for video services and digital services, including proactive health, and more. The job responsibility for this position is two-fold. One, to reactivate, add-on, make minor modifications to out-of-service locations. Resales represent a critical need for JCI. Not only do Resales help us recapture valuable recurring revenue, but they also bring us new JCI customers that are a great source for selling additional services. Two, to sell our complete services portfolio to new and existing customers.

Our goal is to drive impactful activities, results, and improve attach rates.

Primary responsibility will be to work daily with district sales leaders (CSMs) in managing the stated metrics (both leading and lagging indicators), utilizing all available dashboards and tools.

How you will do it

• There are many ways to efficiently influence a territory and aggressively manage the out-of-service locations. Each territory has numerous JCI resale/service opportunities.
• Opportunity data, from sources such as Salesforce, ADMIN, 55 Day list, PowerBI RIF List
• Field and phone blitzes.
• Networking with Centers of Influence, like property managers
• Follow the SPIN Selling Sales Call Process, assuring the customer understands our value proposition.
• Sell services and upsell products within the assigned territory to existing customers, new customers, as well as customers who have a previously discontinued JCI system, while maintaining assigned sales, service quota and existing account retention.
• Target and grow existing customers with low service penetration e.g., with one service or with no service attached.
• Market and introduce JCI digital services to existing customers and new prospects.
• Target non JCI customers to add services or take over existing service contracts.
• Identify prospects by using creative lead-generating techniques, including data mining, leveraging the PowerBI RIF Database.
• Utilize approved marketing materials to present sales presentation and proposal to prospects, identifying the benefits and advantages of our products and services over those of the competition
• Process work order and complete all paperwork in accordance with approved and standardized procedures, and adherence to JCI guidelines. Post-installation follow-up by contacting customers

What we look for  

Required 

• High school degree or equivalent required. 
• Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations 
• Ability to work a full-time schedule and available for local travel. 

Preferred 

• College degree preferred.  
• Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT, or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.  

HIRING SALARY RANGE: $47,000-69,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.