Senior Product Designer, Triage

SUPERHUMAN MAIL

At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast.

Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com and about our values here.

BUILD LOVE

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

ROLE ‍‍

How you’ll contribute

• Work with teammates in product, marketing, engineering, and analytics to craft AI-powered triage experiences that help users focus on what matters most and move faster through their day.

• Define and shape high-impact triage features, starting from early ideas and sketches, progressing to interactive prototypes, high-fidelity designs, and final implementation.

• Leverage customer insights to drive decisions aimed at enhancing our product experience and amplifying user engagement.

• Conduct qualitative and quantitative research to understand our customers, and competitor analysis to understand our landscape.

• Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work.

How you’ll collaborate

• Partner with product managers to set the vision for your team and build a roadmap of projects that improve our company objectives and metrics.

• Engage with Product, Marketing, and Brand stakeholders, effectively communicating design updates to leadership for feedback and approval.

• Advise product and engineering teammates through a deep understanding of design and interaction patterns, staying abreast of emerging trends and best practices.

• Work closely with engineering, product, and marketing to improve processes and deliver top-tier features.

SOUND LIKE YOU?

• Experience: 5+ years relevant working experience in product design roles.

• Expertise: You have demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy. Sweats the details to build a premium experience for users.

• Curiosity: You