Senior Associate, Strategy & Operations, DoorDash for Business

About the Team

DoorDash for Business is building the premier corporate dining and benefits platform—helping companies of all sizes feed their teams through industry-leading products and meal programs. Our mission is to become the go-to solution for executives, administrators, and employees who need seamless, high-quality food programs at work. We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers.

About the Role

As a Senior Associate on the DoorDash for Business Catering team, you will develop the go-to-market strategy and onboarding experience for catering customers and merchant partners. You'll work at the intersection of strategy, operations, and cross-functional partnerships—building the playbooks, processes, and analytical foundations that support growing our new catering product lines.

This role is ideal for someone who is energized by building from the ground up, comfortable operating with ambiguity, and excited to shape how two high-priority product lines grow.

You will report into the Manager, Strategy & Operations for DoorDash for Business and can work remotely or hybrid depending preference. 

You're excited about this opportunity because you will…

• Own GTM and onboarding strategy and operations: Define and execute the go-to-market approach for merchant and customer acquisition.
• Build for Scale: Design onboarding playbooks, qualification frameworks, and operational processes that allow the team to grow efficiently—balancing speed today with infrastructure built for tomorrow.
• Leverage AI & Automation: Use AI tools to query large datasets, automate workflows, and build dashboards that democratize insights—surfacing performance signals and identifying expansion opportunities at scale.
• Influence the Product Roadmap: Serve as the voice of the customer by synthesizing field feedback and data signals into product and operational recommendations that improve the experience.
• Measure What Matters: Define and track the KPIs that reflect our customer and merchant health and GTM effectiveness, building dashboards and reporting that keep stakeholders aligned and accountable.

We're excited about you because…

• You have 3–5 years of experience in strategy & operations, management consulting, or a high-growth B2B or marketplace environment.
• You have a track record of owning GTM initiatives end-to-end—from strategy through execution—and are comfortable building processes in ambiguous, early-stage environments.
• You're analytically strong: you write SQL, work fluently with data, and know how to distill complexity into clear recommendations.
• You demonstrate fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions.
• You communicate with clarity and influence—you can tailor your message for operators, sales teams, and senior leadership alike.
• You have the willingness to roll up your sleeves and understand lowest level of detail

Applications for this position are accepted on an ongoing basis

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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