Technical Integration Specialist

The work:

Closely work with the implementor team to understand TrustVisitor architecture, configuration, and integration points. Key responsibilities:

• • Coordinate with internal teams (IAM, network, security, facilities, PACS vendors) to support system configuration and integration
  • Assist with setup and maintenance of:
    • Identity validation and access control workflows
    • SSO using PIV/CAC and certificate‑based authentication
    • SSL/TLS certificates and lifecycle management
    • Group Managed Service Accounts
    • Set up API connections or data feeds
  • Support connectivity and security requirements for an on‑premises application accessible via the public internet through a DMZ
  • Perform routine operational tasks including certificate renewals, log review, and basic troubleshooting
  • Document system configuration, operational procedures, and support processes
  • Serve as the primary internal point of contact for TrustVisitor after handoff
  • Coordinate issue resolution with internal teams and 3^rd party interfaced applications

Required Qualifications:

• 4+ years of experience in IT infrastructure, implementation of COTS product, identity and access management, or enterprise application support
• Working knowledge of:
• API fundamentals (understanding endpoints, authentication, connectivity, and how COTS products interact with external systems)
• Certificate‑based authentication and PIV/CAC
• SSO concepts (SAML, certificate‑based authentication, OIDC)
• SQL Server database fundamentals (basic queries, connectivity, troubleshooting)
• Understanding of DMZ architectures and secure exposure of on‑prem applications to the public internet
• Ability to collaborate effectively with cross‑functional technical teams and external vendors
• Strong troubleshooting skills, including basic familiarity with Windows Server environments (IIS concepts, log review, service behavior)
• Excellent communication, documentation, and coordination skills
• Active Top Secret clearance (SCI Eligible)

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