Valet - South University - FT Days

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

Day (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $15.00 - $22.50

Union Position:

No

Department Details

Provides coverage at our South University Medical Center from 7:30-3:30pm M-F. No weekends/No holiday. Health/Dental Package, Paid time off, matching 401K

Summary

Possess outstanding front line customer service and create a positive first and last impression to customers (patients, families, visitors, etc.) who use Valet Service at any valet entrance. Displays extraordinary professionalism and tact when interacting with customers at stressful and busy times.

Job Description

Exert self-confidence and remain in control amidst distractions. Demonstrates empathy and a caring attitude toward customers that are under stress. Ability to work outside in all kinds of environmental elements and walk up to eight miles a day at a steady pace. These services of valet include assisting patients, families, and other customers by meeting and greeting them, parking their vehicle, providing directions, assisting anyone using handicapped areas and offering any other reasonable services. Valets are responsible for the general upkeep, inside and outside, of all valet entrances. When patients and visitors are ready to leave, the valet will retrieve the vehicle and return it to the customer. The valet is also expected to assist any healthcare staff when discharging patients. This may include opening vehicle doors and/or loading personal belongings into the vehicles. Demonstrated ability to problem solve and provide excellent customer service. Able to operate all types of motor vehicles using manual or automatic transmissions. Expected to create a favorable image of the Sanford campus by demonstrating a warm and caring attitude towards patients, visitors and family members, and their vehicle. Willing to extend a hand and welcome people. Good communication skills are required to deal effectively, tactfully, and courteously with all guests. Perceptive to the needs of patients, visitors and family members and seek appropriate resource when needed. Has a positive attitude, the ability to learn quickly and adapt easily to change. Possess good problem solving skills. If unable to answer customer's question, use available resources to try to find the answer. Able to consistently demonstrate good judgment during unusual circumstances and possess good critical thinking skills. May be required to transport non-emergent patients and visitors within a one-mile radius of the originating medical care facility.

Qualifications

High school diploma or equivalent preferred.

Previous work experience in customer service environment beneficial with health care experience preferred. Driver history must comply with Sanford driver qualification standards for insurability.

The employee must have a current valid driver’s license, and must meet all medical guidelines for Sanford Health Category II drivers.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.