Personal Assistant

End Date

Wednesday 22 April 2026

Salary Range

£30,201 - £31,790

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

This is a full time role based in Birmingham, Edinburgh or London

Job Description

• JOB TITLE: Personal Assistant
• SALARY:  £30,202 to £41,240 depending on location.
• LOCATION(S): Birmingham, Edinburgh or London
• HOURS: Full Time 35 hours a week. Monday to Friday.  
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

We have an exciting opportunity in Corporate Institutional Banking (CIB) to join our Chief Operating Office (COO) as Personal Assistant to 2 CIB COO Directors. You'll provide full secretarial and administrative support and play a crucial part in organising their activities to enable them to maximise their contribution to the Group. You'll need to be exceptionally organised, reliable and proactive, you'll thrive in an environment where you're able to prioritise your own workload and work well under pressure.

With your ability to forward plan, you’ll ensure effective use of time, to improve both your own and your director’s contribution to the Group.

The work you’ll be doing

• Business Knowledge - Develop and maintain a knowledge of the business to support business understanding and ensure support is as effective as possible.
• Diary management – coordinate diaries for optimum time effectiveness, planning and prioritising against fast-paced schedules. Including booking meeting rooms.
• Inbox management – effective management of incoming queries – using initiative and judgement to determine priorities and actions.
• Administration support – undertake wide range of support activity, including such tasks as expenses, system approvals, Workday tasks, holiday tracking, resolving IT issues, Recruitment processes.
• Arranging travel requirements – adjusting travel where needed and reviewing team travel reports to ensure adherence to policy and budget.
• Organisation of meetings – assist in organising internal and external meetings
• Flexibility - Be able to be flexible and shift approach to a range of different leadership styles and business processes.

Why Lloyds Banking Group

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need

• Confidently build relationships with stakeholders, including Executives and Board members.
• Apply judgement and discretion in complex situations.
• Have effective written and verbal communication skills.
• Focus on accuracy and quality of work.
• Thrive in fast-paced environments; meets tight deadlines.
• Are highly organised, forward-thinking, resilient, prioritises competing demands.
• Manage sensitive information confidentiality.
• Is proficient with Microsoft 365 suite, in particular Outlook and MS Teams
• Take initiative and are forward-thinking, being proactive with an ability to act autonomously and be self-driven.
• Have a flexible and open-minded approach to work.
• Act as a role model, demonstrably living the LBG values

 About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 24 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.

(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.